Surrendering old parts to customer

cgabiz
Sun, 23 Mar 2008 01:32:53 +0000
Maintenance/Repairs

Hi, aren’t mechanics obligated (legally or otherwise) to hand over a customer’s used parts if she asks for them? I did just this yesterday at a Subaru dealership in California and then, at the end of the day, I forgot to make sure they had placed them in my trunk. They didn’t. Now it’s the weekend and I’m worried that on Monday they’ll say they disposed of them. The parts were not nearly at the end of their “life.” What’s the shop’s responsibility to me in that case?

15 posts - 11 participants