# Too much GM support? **URL:** \ **Category:** General Discussion\ **Tags:** cadillac, srx\ **Created:** [September 22, 2016, 1:51pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779 "2016-09-22T13:51:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![dhpoverman1](https://avatars.discourse-cdn.com/v4/letter/d/a9adbd/32.png) [@dhpoverman1](https://community.cartalk.com/u/dhpoverman1)\ **Post date:** [September 22, 2016, 1:51pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/1 "2016-09-22T13:51:48Z")
**GM is instituting new OnStar _service_that will sense things going wrong in your car. They will even set up a service appointment with your GMdealer. BEWARE once they have the vehicle they can make service _suggestions\_that could easily just be a e profit making methods possible victims will be the easily intimated such as the elderly owner_\_\_\_** ---
**Author:** ![MikeInNH](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@MikeInNH](https://community.cartalk.com/u/MikeInNH)\ **Post date:** [September 22, 2016, 2:00pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/2 "2016-09-22T14:00:29Z")
This is nothing new. Been practiced by every dealer for decades. ---
**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\ **Post date:** [September 22, 2016, 2:11pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/3 "2016-09-22T14:11:27Z")
Mike is right, been done forever. Now it is just NEW and IMPROVED with the aid of OnStar. The service can be a good thing if you get the first year or 2 for free. It allows software updates to be downloaded directly to the car without a trip to the dealer. New models sometimes need updates and its a pain to return to the dealer to get them. ---
**Author:** ![the\_same\_mountainbike](https://avatars.discourse-cdn.com/v4/letter/t/c89c15/32.png) [@the\_same\_mountainbike](https://community.cartalk.com/u/the_same_mountainbike)\ **Post date:** [September 22, 2016, 2:56pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/4 "2016-09-22T14:56:41Z")
They conveniently fail to mention the subscription fee… 😁 ---
**Author:** ![MikeInNH](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@MikeInNH](https://community.cartalk.com/u/MikeInNH)\ **Post date:** [September 22, 2016, 3:11pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/5 "2016-09-22T15:11:31Z")
There are new apps that can do much of what onstage does. It detects car crashes and can auto call emergency vehicles. ---
**Author:** ![PvtPublic](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/pvtpublic/32/13089_2.png) [@PvtPublic](https://community.cartalk.com/u/PvtPublic)\ **Post date:** [September 22, 2016, 4:43pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/6 "2016-09-22T16:43:16Z")
> [@dhpoverman1](#): > > BEWARE once they have the vehicle they can make service suggestions that could easily just be a e profit making methods possible victims will be the easily intimated such as the elderly owner\_\_\_\_ It’s been this way since the first dealer opened. No earth shattering news here. 🙂 ---
**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\ **Post date:** [September 22, 2016, 5:40pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/7 "2016-09-22T17:40:31Z")
What do you call the poor elderly? Over 50, 60, 70, 80? Ageism anyone? At any rate, of course. You buy a pair of shoes and they’ll try to sell socks too. I’ve got Onstar and have found it pretty useful at times. I’ve also been in for a recall where they do a full inspection and ask if you want new brake pads. No of course not but thanks for letting me know, I’ll put that on my list. ---
**Author:** ![jtsanders](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@jtsanders](https://community.cartalk.com/u/jtsanders)\ **Post date:** [September 22, 2016, 8:45pm UTC](https://community.cartalk.com/t/too-much-gm-support/95779/8 "2016-09-22T20:45:49Z")
Since OnStar went digital, they have advertised providing a service report for subscribers that reports information gleaned from the on board sensor system. If you subscribe to OnStar, you can get it. when we got the new digital system for our Silhouette, GM provided a clear statement of the costs involved at that time, and how much it would cost to replaced the old analog system with the digital one at a later date.