I just bought 4 new Michelin Xaltos for my 03 Passat. I looked around and Sxxx had the best price, better than TireRack! I realize Sxxx doen’t have the best reputation, but how can they screw up tires? did I make a mistake? Worse they can do is screw up the balance. Sxxx is a large department …

As long as you didn’t agree to the strut replacement, brake pad replacement and “lifetime” wheel alignment that they also tried to sell you, then you did not make a mistake. Sears is notorious for recommending unnecessary repairs in order to keep their unqualified mechanics busy. For tires and bat…

thanks yeah, decided to edit the name out of the post and forgot the one in the title! I was concerned, on reflection, because the price was so low, $100 each.

the tires at sears seem to be the same as the tires at ntb or tire rack. as long as you are getting michelins, then whats the difference? (but this is assuming that sears did the labor correctly)

I don’t understand what the deal is here. What has the S named place done wrong?

Agree; Michelin tires are made with the best quality control in the business, and whoever sells them offers the same warranty. I use Sears for batteries (Diehard) and tires occasionally (when they have a sale) and they sell good floor mats. Don’t use them for anything else.

I meant their automotive division; I like their tools as well and my wife and daughter regularly use their Sears cards. We even have a Kenmore fridge in the kitchen.

They have been convicted a number of times of selling unnecessary repairs, and have tried this on me as early as 1967, and as late as 2 years ago. But we still shop there as they carry good merchandise.

If I remember correctly the conviction, a class action suit, was actually for charging for repairs that they weren’t doing. A theft by fraud case. My own admittedly limited experience with them has been spotty. I think the products are good, but the service organization is questionable.

When I used to work at a Firestone retailer, there was an actual difference between some of the tires that were sold at the retail stores and the ones that were wholesaled out to other distributors. They would have the same names, but usually had a little number or leter tacked on at the end-- I cou…

Tires from Sears? a mistake?

Maintenance/Repairs

MikeM95831 February 20, 2008, 10:09pm 10

Don't use them for anything else.

Another exception: I love my Craftsman tools.

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Tires from Sears? a mistake?

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