# Time to buy a Chrysler product?

**URL:** <https://community.cartalk.com/t/time-to-buy-a-chrysler-product/2686>\
**Category:** Maintenance/Repairs\
**Created:** [August 6, 2007, 5:41am UTC](https://community.cartalk.com/t/time-to-buy-a-chrysler-product/2686 "2007-08-06T05:41:13Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![jtsanders](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@jtsanders](https://community.cartalk.com/u/jtsanders)\
**Post date:** [August 30, 2007, 1:00am UTC](https://community.cartalk.com/t/time-to-buy-a-chrysler-product/2686/21 "2007-08-30T01:00:24Z")

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Normal wear is off limits as you say. And only Chrysler will determine if the damage is normal wear, poor car, or a real drivetrain defect.

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**Author:** ![andrew\_j](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@andrew\_j](https://community.cartalk.com/u/andrew_j)\
**Post date:** [August 30, 2007, 1:44am UTC](https://community.cartalk.com/t/time-to-buy-a-chrysler-product/2686/22 "2007-08-30T01:44:02Z")

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I disagree that cars get tossed due to engine failure if maintained. This is extremely rare. I agree transmissions do fail and can be the cause to throw out a car. However there are many more reasons not covered by their warranty that owners get rid of their cars.

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**Author:** ![boltswagen](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@boltswagen](https://community.cartalk.com/u/boltswagen)\
**Post date:** [August 31, 2007, 1:03pm UTC](https://community.cartalk.com/t/time-to-buy-a-chrysler-product/2686/23 "2007-08-31T13:03:13Z")

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andrew j wrote: “The ONLY way Chryco will EVER be able to do that is to actually BUILD a better quality car…Not just give it a Paper warranty.”

Isn’t that the way they all do…Try to avoid the hard work of building consistently better cars and try everything else?

This subject reminds me of a conversation (true story) a friend of mine had a few years ago with a manager from a big American car company (which shall remain nameless)…And I paraphrase here because I don’t remember the exact figures, numbers, or details:

Mgr: We can pay $100 for an alternator with a 1% failure rate during the warrantee period or $50 for one with a 15% failure rate.

Friend: Doesn’t the customer with a failed alternator on a new car get upset with that?

Mgr: No because we fix it for free as long as it’s under warrantee.

Friend: What about the inconvenience to the customer and the lower resale or trade-in value because the car keeps breaking down?

Mgr: We don’t build for the used car market; we build for the new car market.

I wish I were in on that conversation.  
I would’ve added: “Well, how’s that working for you? You just laid-off like 50,000 employees because you slipped even further in market share…”

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**Author:** ![Durwin](https://avatars.discourse-cdn.com/v4/letter/d/c37758/32.png) [@Durwin](https://community.cartalk.com/u/Durwin)\
**Post date:** [September 1, 2007, 3:29pm UTC](https://community.cartalk.com/t/time-to-buy-a-chrysler-product/2686/24 "2007-09-01T15:29:12Z")

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I have found it interesting that much advertising has been given to powertrain warranties. I believe Kia came out with one for 100k miles a number of years back but I’d always thought of it as a self-defense measure. As pointed out in several posts, it’s about defects, not wear and tear. Also look out for exclusions and deductibles. I have purchased several (non-Chrysler) warranties for less than $1000 (7 years, 100k miles, bumper to bumper, zero deductible). I always figured that if the manufacturer could build a car that would exhibit no defects in that period, I would gladly pay - if not, they get to eat the difference. These days the non-power train components (computers, A/C, ABS, etc.) can cost far more than powertrain repairs.

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