Subaru Legacy 2017

So that means you knew the answer to your question before you asked it ?

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Don’t Subaru’s still have a 5 year, 60,000 mile warranty?

Subaru three years or thirty six thousand

Yes, that is the duration of the Powertrain Warranty.

If you are referring to the “basic” Bumper-to-Bumper Warranty, then–yes–that is correct, but the Warranty on the engine, transmission, and AWD components has a term of 5 yrs/60k miles.

You still haven’t given us any clues so that we can surmise which warranty might apply to your problem. Could you kindly answer the questions that I posed in post #7 of this thread?

Going to mechanic Monday to get his opinion maybe still under some kind of warranty

Update on my noise in front of Subaru Mechanic said it’s coming from steering . Subaru has technical bulletin on this issue so off to a Subaru of America car out of warranty by 2 months dealer won’t help.

What is the fix and cost?

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Sometimes a dealership will give a customer a discount on a repair if the warranty has just barely run out. But there’s no obligation for them to do it. One idea, don’t beg, instead use “social engineering”. While at the dealership mention you’d like to buy another Subaru some time in the future. And getting a little help from the dealership on this just-out-of-warranty problem would indeed make you feel more confident about the dealership. In other words, leverage on the fact that dealership wants to sell you another car.

According to the technical bulletin there are three easy fixes if that doesn’t work whole steering unit has to be replaced about 3,000$. My mechanic called the dealer they would not bother car is out of warranty so I will see what Subaru of America might do for me

I had some “we will chip in for 50% of your bill” from Subaru Corporate on the car around 1 month off the warranty.

I told them “hey, it was showing signs something was wrong, but I did not have a chance to get it to dealer before warranty lapsed, this is my 5th Subaru, anything you guys can help with?”.

They said “absolutely, let us get 50% on the house”, but the funny part was that the bill was right on the spot of what independent mechanic quoted me… but at least I felt good about it :slight_smile:

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Spoke with Subaru sending me back for an appt and will be in touch with dealer whenappt is made

Keep us informed.

I will going to the dealer tomorrow

Just returned from dealer appt made for next week so they can look at car and make there own diagnosis we shall see.

The tech for Tucson Subaru heard the same noise Car fixed no charge even though out of warranty for four month. That’s how you keep loyal costumers.

That’s how a car manufacturer or dealer can go broke, giving money away.

No that’s just good business sense


… or… not…

When my first Subaru developed its one and only mechanical problem (at 115k miles), it turned out to be a breached head gasket. I was charged less than $400 for the replacement of both head gaskets, and because I was so pleased with their treatment of me, I bought a second Subaru the following year.

That one had zero problems over my 10 years of ownership, and the dealership continued to treat me like royalty. The result was that I treated myself to a third Subaru, and this one has also been flawless over the 9 years/110k miles that I have owned it.

You may wish to differ, but I think that the dealer made a very wise decision to drastically undercharge me for the head gasket job on the first car that I bought from him. He was rewarded with two additional sales (and related servicing), and I was rewarded with two cars that have been without fault. If all goes well financially, I will likely buy a 4th car from this guy next year.

Don’t you think that there is something to be said for treating customers well?

Believe me Ford or Gm or Chrysler would have done nothing for me I’m sure of that.

I am definitely not a “people person”. My former employer made a very wise decision when they put me in a position where I had little to no contact with customers.