# Stumped! Radio doesn’t work

**URL:** <https://community.cartalk.com/t/stumped-radio-doesn-t-work/154845>\
**Category:** Maintenance/Repairs\
**Tags:** toyota, highlander\
**Created:** [December 17, 2019, 1:50pm UTC](https://community.cartalk.com/t/stumped-radio-doesn-t-work/154845 "2019-12-17T13:50:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dave50](https://avatars.discourse-cdn.com/v4/letter/d/4491bb/32.png) [@Dave50](https://community.cartalk.com/u/Dave50)\
**Post date:** [December 17, 2019, 1:50pm UTC](https://community.cartalk.com/t/stumped-radio-doesn-t-work/154845/1 "2019-12-17T13:50:52Z")

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2017 Toyota Highlander radio is not working. The backup camera works, but the radio and navigation and all other options does not. I looked at the fuses and they all seem to be ok. I also disconnected the battery to see if that would reboot the radio. Nothing. Then, I removed the radio and found that there was a wire harness that was disconnected. I plugged that back in and still nothing. Any suggestions? Like I said, the backup camera does still work, which is nice, but other than that, I just get a black screen. Any assistance is greatly appreciated.

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**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\
**Post date:** [December 17, 2019, 2:13pm UTC](https://community.cartalk.com/t/stumped-radio-doesn-t-work/154845/2 "2019-12-17T14:13:30Z")

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The Toyota warranty for bumper to bumper is 3 years or 36000 miles I think for the original owner . If you are the original owner and you are still in the warranty period at least see what the dealer has to say before you do anything else.
