# Misdiagnosis

**URL:** <https://community.cartalk.com/t/misdiagnosis/78933>\
**Category:** Maintenance/Repairs\
**Created:** [April 26, 2013, 3:08am UTC](https://community.cartalk.com/t/misdiagnosis/78933 "2013-04-26T03:08:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kipgc50](https://avatars.discourse-cdn.com/v4/letter/k/f17d59/32.png) [@kipgc50](https://community.cartalk.com/u/kipgc50)\
**Post date:** [April 26, 2013, 3:08am UTC](https://community.cartalk.com/t/misdiagnosis/78933/1 "2013-04-26T03:08:05Z")

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I had my car towed into a chain autoshop, they said it was the fuel pump for 600, after they finally found out at the end it was a broken ignition key, I guess with a security sensor they still charged me for the pump, any recourse?

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**Author:** ![ken\_green](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/ken_green/32/816_2.png) [@ken\_green](https://community.cartalk.com/u/ken_green)\
**Post date:** [April 26, 2013, 3:24am UTC](https://community.cartalk.com/t/misdiagnosis/78933/2 "2013-04-26T03:24:21Z")

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Doesn’t hurt to ask.  
A big discount at least because…unless they invest all the labor to take OUT the new fuel pump and put back IN your old one…you did get a new fuel pump in the long run.

myself, I would expect some compensation for the bad guess and extra down time though.

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**Author:** ![missileman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/missileman/32/1366_2.png) [@missileman](https://community.cartalk.com/u/missileman)\
**Post date:** [April 26, 2013, 3:41am UTC](https://community.cartalk.com/t/misdiagnosis/78933/3 "2013-04-26T03:41:54Z")

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I agree with @kengreen. BTW…stay away from chain autoshops, chain oil change places and the like. Find a good, independent mechanic in your area.

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**Author:** ![Triedaq](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@Triedaq](https://community.cartalk.com/u/Triedaq)\
**Post date:** [April 26, 2013, 7:14am UTC](https://community.cartalk.com/t/misdiagnosis/78933/4 "2013-04-26T07:14:21Z")

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I once had an independent mechanic misdiagnose a coolant leak. He thought it was a Welch plug (freeze plug) which could only be replaced by removing the transmission. He did remove the transmission to discover that the problem was a leaking heater core. He didn’t charge me for removing and replacing the transmission. I even tried to compensate him for his labor, but he wouldn’t hear of it.

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**Author:** ![db4690](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/db4690/32/2583_2.png) [@db4690](https://community.cartalk.com/u/db4690)\
**Post date:** [April 26, 2013, 8:05am UTC](https://community.cartalk.com/t/misdiagnosis/78933/5 "2013-04-26T08:05:04Z")

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@Triedaq that mechanic had great integrity
