Just when you think you've heard everything--a view from behind the counter

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.

I hope no one is offended by my posting a story from the other side of the counter. Of course it also involves the person behind the counter so I will proceed. In 1990 our 1985 Ford Crown Victoria 302 cu in developed a squirting leak behind the water pump. I was familiar with this leak as small block Fords with the sheet metal cover on the back of the water pump would rust through with a pinhole causing exactly this kind of leak. I went to the local NAPA store to purchase a new water pump. I gave the employee on the other side of the counter the make, model. and year of the vehicle. He did a little tapping on the computer then produced the part. For some reason I peeked inside the box and stated “this is not the correct part”. It was a water pump for a 351C/351M! They are very different! The idiot (who had probably been schooled by even more idiot management} to never consider a customer stating the computer is wrong. This was not some pimply faced kid he was probably 40+. I had a 351 Cleveland and had replaced the water pump and 289 302 pumps. In fact I had my 1971 Mustang MACH 1 in the parking lot and I offered the idiot the opportunity to see what a 351C water pump looked like. He refused still stating that the computer was always right. I should have just went somewhere else but felt like I had to educate this moron. I offered to go home, remove the pump and show him the difference. It worked to my advantage. When I removed the pump I discovered the leak was a small hole in the short hose on the top. Hose and 2 new clamps plus gaskets was about $5. I have never returned to that or any other NAPA store.