# I have a question please answer

**URL:** <https://community.cartalk.com/t/i-have-a-question-please-answer/19275>\
**Category:** Maintenance/Repairs\
**Created:** [September 8, 2008, 1:25am UTC](https://community.cartalk.com/t/i-have-a-question-please-answer/19275 "2008-09-08T01:25:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nick1997](https://avatars.discourse-cdn.com/v4/letter/n/f475e1/32.png) [@nick1997](https://community.cartalk.com/u/nick1997)\
**Post date:** [September 8, 2008, 1:25am UTC](https://community.cartalk.com/t/i-have-a-question-please-answer/19275/1 "2008-09-08T01:25:30Z")

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have any of you sent an email to tom and ray and actually had it answered. well i would really like to know and could you please answer. plus u r awesome CLICK AND CLACK!!! 🙂

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**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\
**Post date:** [September 8, 2008, 1:43am UTC](https://community.cartalk.com/t/i-have-a-question-please-answer/19275/2 "2008-09-08T01:43:34Z")

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Um, Tom and Ray never stop by here. Why would they personally answer Emails and what makes you think that they would?

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**Author:** ![NYBo](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nybo/32/17281_2.png) [@NYBo](https://community.cartalk.com/u/NYBo)\
**Post date:** [September 8, 2008, 1:45am UTC](https://community.cartalk.com/t/i-have-a-question-please-answer/19275/3 "2008-09-08T01:45:13Z")

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You get a generic, probably automated response from the “Web lackeys”. Not very helpful. But to be fair, if they started personally answering every e-mail, they would have no time for anything else.

That’s one of the reasons this forum exists. It gives people a chance to get advice from folks,some of whom seem to know more about cars than Tom and Ray.