# How to deal with long wait for roadside assistance- **URL:** \ **Category:** General Discussion\ **Created:** [March 19, 2025, 12:56pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539 "2025-03-19T12:56:54Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mercury07](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@mercury07](https://community.cartalk.com/u/mercury07)\ **Post date:** [March 19, 2025, 12:56pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/1 "2025-03-19T12:56:55Z")
my insurance provided roadside assistance company had notified me that the wait may be 120-180 minutes, I called the service provider and he told me he had 2 customers in front of me and was working on one, when I called back to get a status update, he said he had 3 customers, I decided then to find someone on my one which could come sooner, while the second service was on the way, the first service provider called that he could be there earlier because he was now in the area- luckily the second guy showed up as promised- roadside assist has never been satisfactory ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [March 19, 2025, 1:00pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/2 "2025-03-19T13:00:57Z")
Take your receipt to your insurance agent and you might get reimbursed for the cost. ---
**Author:** ![mercury07](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@mercury07](https://community.cartalk.com/u/mercury07)\ **Post date:** [March 19, 2025, 1:02pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/3 "2025-03-19T13:02:44Z")
yes, they do, I also get a quote sent to the phone to avoid a hefty surprise charge ---
**Author:** ![Cavell](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/cavell/32/43396_2.png) [@Cavell](https://community.cartalk.com/u/Cavell)\ **Post date:** [March 19, 2025, 1:31pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/4 "2025-03-19T13:31:28Z")
I got a 102mi tow request reply in 20 min. Driver showed up within 1 hr. Maybe they like that better then a 12 mi tow? ---
**Author:** ![davesmopar](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/davesmopar/32/41750_2.png) [@davesmopar](https://community.cartalk.com/u/davesmopar)\ **Post date:** [March 19, 2025, 3:11pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/5 "2025-03-19T15:11:24Z")
I have seen customers have to wait 2,4,6+ hours for AAA before… in my area… Most insurance company’s will just reimburse you if you give them the receipt… ---
**Author:** ![MikeInNH](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@MikeInNH](https://community.cartalk.com/u/MikeInNH)\ **Post date:** [March 19, 2025, 3:11pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/6 "2025-03-19T15:11:27Z")
I have road-side assistance with my insurance company (State Farm). I can use any company I want. They just reimburse me. Luckly we’ve only had to use the service ONCE in the past 30+ years. ---
**Author:** ![mercury07](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@mercury07](https://community.cartalk.com/u/mercury07)\ **Post date:** [March 19, 2025, 4:39pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/7 "2025-03-19T16:39:54Z")
you are lucky, we had to use them numerous times over 30 years, mainly for flat tires due to road hazards, like nails- tire places overtorque the lug nuts and I can’t put on the spare tire, I also have trouble with changing truck tires - ---
**Author:** ![mercury07](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@mercury07](https://community.cartalk.com/u/mercury07)\ **Post date:** [March 19, 2025, 4:43pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/8 "2025-03-19T16:43:55Z")
good point, maybe that’s how the long wait time for some roadside help can be explained -it’s all profit driven ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [March 19, 2025, 5:23pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/9 "2025-03-19T17:23:10Z")
> [@mercury07](#): > > it’s all profit driven Not entirely profit driven - amount of service calls - number of service vehicles - location of calls plus trying to keep from doing a lot of back tracking to meet demands - maybe some calls might be a priority do to certain stances That is why I have 3 roadside service numbers on my phone. ---
**Author:** ![Cavell](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/cavell/32/43396_2.png) [@Cavell](https://community.cartalk.com/u/Cavell)\ **Post date:** [March 19, 2025, 5:32pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/10 "2025-03-19T17:32:19Z")
I had a similar tow 3 yrs ago. Saturday at noon. Same area. Same destination. No one would accept my request. Car was at friends house. I went home. Truck picked up my car Sunday morning. ---
**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\ **Post date:** [March 19, 2025, 8:12pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/11 "2025-03-19T20:12:34Z")
I’ve had Amoco, whoever they are now since quitting aaa and never been disappointed. I told beforebthough that their answering service once couldn’t find Minneapolis, let alone the airport. Still never had a response issue with them. I have towing also on my insurance but have never have never used their roadside option. I just call my own and submit for reimbursement. I have read that many use the same service. ---
**Author:** ![Cavell](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/cavell/32/43396_2.png) [@Cavell](https://community.cartalk.com/u/Cavell)\ **Post date:** [March 19, 2025, 8:21pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/12 "2025-03-19T20:21:56Z")
Aaa is ANY car of your choosing. Riding with a friend? Break down? You can use your service call. Strangers car on side of road? Service is provided. ---
**Author:** ![jtsanders](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@jtsanders](https://community.cartalk.com/u/jtsanders)\ **Post date:** [March 19, 2025, 8:25pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/13 "2025-03-19T20:25:09Z")
> [@bing](#): > > I’ve had Amoco, whoever they are now since quitting aaa Must have been a SpellCheck error. I doubt that a big company like Amoco/BP has tow trucks or that they would let another company use their name. It may have been an Amoco franchise store, but that would limit the number of trucks available. ---
**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\ **Post date:** [March 19, 2025, 8:29pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/14 "2025-03-19T20:29:35Z")
Amoco motor club. Used them since 1976. They contract with towing service the same as aaa does. Aaa doesn’t have their own trucks either except in metro areas. I used to work for them so have a little understanding of their operation. ---
**Author:** ![Nevada\_545](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nevada_545/32/41232_2.png) [@Nevada\_545](https://community.cartalk.com/u/Nevada_545)\ **Post date:** [March 19, 2025, 8:38pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/15 "2025-03-19T20:38:40Z")
> [@mercury07](#): > > I called back to get a status update, he said he had 3 customers, I decided then > to find someone on my one which could come sooner, while the second service was on the way, the first service provider called that he could be there earlier because he > was now in the area Were they both the same truck? Tow services contract with insurance companies and AAA at a discounted rate. Cash customers are more attractive. Which customer gets highest priority? The $150 tow, the $35 jump start, or the $22 AAA jump start? ---
**Author:** ![lion9car](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@lion9car](https://community.cartalk.com/u/lion9car)\ **Post date:** [March 19, 2025, 9:27pm UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/16 "2025-03-19T21:27:12Z")
> [@mercury07](#): > > tire places overtorque the lug nuts and I can’t put on the spare tire If you don’t have the tire place correct this, then you should at least break the nuts and fix the torque at home where it’s presumably easier to do. ---
**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\ **Post date:** [March 20, 2025, 2:28am UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/17 "2025-03-20T02:28:52Z")
When I have my tires rotated, the first thing I do when I get home is to retorque the wheels. Yeah some of them are pretty tight. ---
**Author:** ![bcohen2010](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@bcohen2010](https://community.cartalk.com/u/bcohen2010)\ **Post date:** [March 20, 2025, 3:05am UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/18 "2025-03-20T03:05:14Z")
> [@bing](#): > > Amoco motor club. Used them since 1976. Interestingly, I still see stickers for Amoco Motor Club and AAA on very old cars, from the 1970s and 1980s. I had assumed Amoco Motor Club disappeared by the mid-1990s, and although AAA still exists, I don’t think it’s very popular compared to towing coverage through auto insurance. ---
**Author:** ![db4690](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/db4690/32/2583_2.png) [@db4690](https://community.cartalk.com/u/db4690)\ **Post date:** [March 20, 2025, 3:13am UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/19 "2025-03-20T03:13:28Z")
AAA is pretty popular in my area ---
**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\ **Post date:** [March 20, 2025, 4:36am UTC](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539/20 "2025-03-20T04:36:51Z")
They changed names several times. I’ve had to change direct deposit information several times and just get a notice every so often. My current card says bpmotor club but the number and everything has stayed the same. Can’t remember the last time I had to use it. The thing for m3 is no mater where I am or the wife is, I have one number to call and they’ll find the service. It’s only a little over $100 a year. [Next page](https://community.cartalk.com/t/how-to-deal-with-long-wait-for-roadside-assistance/199539.md?page=2)