# Dead Pontiac- Best guess? **URL:** \ **Category:** Maintenance/Repairs\ **Created:** [July 25, 2007, 1:28pm UTC](https://community.cartalk.com/t/dead-pontiac-best-guess/2182 "2007-07-25T13:28:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![kla351](https://avatars.discourse-cdn.com/v4/letter/k/c4cdca/32.png) [@kla351](https://community.cartalk.com/u/kla351)\ **Post date:** [July 25, 2007, 1:28pm UTC](https://community.cartalk.com/t/dead-pontiac-best-guess/2182/1 "2007-07-25T13:28:23Z")
2002 Grand Prix- Wife leaves store, tries to start car- key turns but car is dead- no click, not radio,lights,clock,gages except for fuel gage which acts erraticaly. Battery is fully charged, connections to posts are tight-Several attempts at turning key, inserting and removal= nothing- on last attempt to remove key, lock would no longer go to the OFF position- can turn key to ON but not remove it from cylinder- Any best guesses as to what the problem(wiring,lock cylinder, ?) is will be greatly appreciated. ---
**Author:** ![hellokit](https://avatars.discourse-cdn.com/v4/letter/h/6a8cbe/32.png) [@hellokit](https://community.cartalk.com/u/hellokit)\ **Post date:** [July 25, 2007, 4:29pm UTC](https://community.cartalk.com/t/dead-pontiac-best-guess/2182/2 "2007-07-25T16:29:19Z")
The voltage has dropped too low to allow the ignition key to be removed. There are still poor wire connections, somewhere. A mechanic, with electrical knowledge and a voltmeter, should check it out for you. ---
**Author:** ![Roadrunner](https://avatars.discourse-cdn.com/v4/letter/r/d2c977/32.png) [@Roadrunner](https://community.cartalk.com/u/Roadrunner)\ **Post date:** [July 25, 2007, 6:04pm UTC](https://community.cartalk.com/t/dead-pontiac-best-guess/2182/3 "2007-07-25T18:04:32Z")
I was at my repair shop this am and a customer was in ahead of me with this same problem. (the car had been towed in) The shop owner/tech suggested a new key cylinder was needed. Reason? A too heavy key chain broke the key cylinder. Sure enough, twenty minutes later the car was out of the shop and back on the road. Meanwhile, I had to wait for new heavy duty shocks for my van. The 2000 Olds Silhouette has (I should say, HAD) a self=leveling air shock system. Guess how much the GM dealer wanted for ONE new one? $465!!! Dealers are stickin’ it to the consumer because of their own mistakes. Another surprise. Ford charges $1200 per corner for air ride shocks! These are not self-leveling. Just air shocks. Prices above are CDN. I seen Monroe air shocks on a website (US) for $167 a pair + shipping. These are not self-leveling air shocks either.