Data is data. Someone is lying about the report they got from CarFax.
I see 2 possible things here.
#1 - The Carfax report from the selling dealer actually did show a report that the accident was moderate and the airbags deployed, but they modified the report.
#2 - Dealers selling cars will get a different report from Carfax saying the accident is a minor, but that same dealer when trying to buy a car will get the real/actual report. I’m very skeptical of a dealer handing me a report they say is accurate.
I don’t see how there could be 2 different carfax reports on the same vehicle without some fraud going on. The question is - where do you put the blame?
Carfax is ONE tool to use when buying a vehicle. I wouldn’t use as THEE SOURCE. And any used vehicle I ever bought I’d get it inspected first. By Carfax’s own admission they only get a fraction of all repairs and service done on all vehicles.