# Backup camera exclamation, what should I check

**URL:** <https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874>\
**Category:** Maintenance/Repairs\
**Tags:** chevrolet, silverado-2500\
**Created:** [August 18, 2020, 5:34pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874 "2020-08-18T17:34:08Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![andyrt0910\_151205](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@andyrt0910\_151205](https://community.cartalk.com/u/andyrt0910_151205)\
**Post date:** [August 18, 2020, 5:34pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/1 "2020-08-18T17:34:08Z")

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![image](https://global.discourse-cdn.com/cartalk/original/3X/0/d/0d7d5cfb30eba72ccd49e9ebd5d370bf45aae258.jpeg)

Not my vehicle so I don’t even know where to start. 2020 Chevrolet Silverado, this just started appearing when reverse is engaged. What could be the issue? Thanks

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [August 18, 2020, 5:38pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/2 "2020-08-18T17:38:21Z")

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> [@andyrt0910\_151205](#):
>
> 2020 Chevrolet Silverado

This issue–whatever its cause might be–is clearly a warranty-related problem.  
Any attempt by you, or by anyone other than the dealership’s service department could lead to voiding of the warranty coverage.

Have your friend make an appointment with the service department, and allow them to rectify the problem.

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**Author:** ![tecman4](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@tecman4](https://community.cartalk.com/u/tecman4)\
**Post date:** [August 18, 2020, 5:38pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/3 "2020-08-18T17:38:27Z")

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Trip to dealer, should be under warranty.

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [August 18, 2020, 5:39pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/4 "2020-08-18T17:39:24Z")

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> [@tecman4](#):
>
> should be under warranty

Should be?  
Unless the truck’s owner drove around the world a few times already, it IS under warranty coverage.

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**Author:** ![tecman4](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@tecman4](https://community.cartalk.com/u/tecman4)\
**Post date:** [August 18, 2020, 5:40pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/5 "2020-08-18T17:40:53Z")

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😆 Yeah but you never know.

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**Author:** ![pyrolord314](https://avatars.discourse-cdn.com/v4/letter/p/6a8cbe/32.png) [@pyrolord314](https://community.cartalk.com/u/pyrolord314)\
**Post date:** [August 18, 2020, 5:45pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/6 "2020-08-18T17:45:52Z")

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> [@tecman4](#):
>
> 😆 Yeah but you never know.

That would be one helluva road trip in a really quick period of time! 😆

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**Author:** ![Nevada\_545](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nevada_545/32/41232_2.png) [@Nevada\_545](https://community.cartalk.com/u/Nevada_545)\
**Post date:** [August 18, 2020, 5:52pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/7 "2020-08-18T17:52:39Z")

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A damaged or missing tailgate won’t be covered by the warranty.

Is the tailgate up and latched?

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**Author:** ![Barkydog](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/barkydog/32/2470_2.png) [@Barkydog](https://community.cartalk.com/u/Barkydog)\
**Post date:** [August 18, 2020, 5:57pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/8 "2020-08-18T17:57:45Z")

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It could be dirt or something on the sensor. Trailer ball might set it off.

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**Author:** ![jtsanders](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@jtsanders](https://community.cartalk.com/u/jtsanders)\
**Post date:** [August 18, 2020, 8:52pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/9 "2020-08-18T20:52:20Z")

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Let’s keep it simple, guys. @andyrt0910_151205, tell your friend to take it to the dealer for a warranty inspection. Let us know if there are any complications after the dealer diagnosis.

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**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\
**Post date:** [August 18, 2020, 10:37pm UTC](https://community.cartalk.com/t/backup-camera-exclamation-what-should-i-check/168874/10 "2020-08-18T22:37:22Z")

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There’s no signal from the camera. Either a wiring issue or the camera itself has failed. Neither is the owner’s problem since it’s under warranty.
