# 2021 Hyundai Kona - Voice recognition failure

**URL:** <https://community.cartalk.com/t/2021-hyundai-kona-voice-recognition-failure/183980>\
**Category:** Maintenance/Repairs\
**Tags:** hyundai\
**Created:** [May 4, 2022, 2:58pm UTC](https://community.cartalk.com/t/2021-hyundai-kona-voice-recognition-failure/183980 "2022-05-04T14:58:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kam35](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@Kam35](https://community.cartalk.com/u/Kam35)\
**Post date:** [May 4, 2022, 2:58pm UTC](https://community.cartalk.com/t/2021-hyundai-kona-voice-recognition-failure/183980/1 "2022-05-04T14:58:37Z")

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voice recognition wont work, it come back as “preparing  
please wait” but nothing happens. It was working fine last week.

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**Author:** ![Purebred](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/purebred/32/46796_2.png) [@Purebred](https://community.cartalk.com/u/Purebred)\
**Post date:** [May 4, 2022, 3:28pm UTC](https://community.cartalk.com/t/2021-hyundai-kona-voice-recognition-failure/183980/2 "2022-05-04T15:28:49Z")

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As a 2021 Hyundai, one word: **Warranty**.

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**Author:** ![jtsanders](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@jtsanders](https://community.cartalk.com/u/jtsanders)\
**Post date:** [May 4, 2022, 8:18pm UTC](https://community.cartalk.com/t/2021-hyundai-kona-voice-recognition-failure/183980/3 "2022-05-04T20:18:58Z")

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Take it to the dealer and complain. No one complained about this issue on the NHTSA website. That doesn’t mean you don’t have a problem, but it isn’t widespread enough for anyone to complain to NHTSA.