# 2020 Hyundai Venue - Rear defroster **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** hyundai\ **Created:** [January 10, 2022, 11:23pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765 "2022-01-10T23:23:12Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Deb11](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@Deb11](https://community.cartalk.com/u/Deb11)\ **Post date:** [January 10, 2022, 11:23pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/1 "2022-01-10T23:23:12Z")
Can tape on the rear window damage the rear defroster? Took my 2020 Hyundai Venue, ( I know it says veloster, but Venue wasn’t listed as an option so I just checked one), in to the dealer because rear defroster was working intermittently. They claimed that in the process of pulling off the temporary plate from the back window to look at the defroster it pulled some of the ceramic wires off. Is this possible? ---
**Author:** ![weekend-warrior](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/weekend-warrior/32/26122_2.png) [@weekend-warrior](https://community.cartalk.com/u/weekend-warrior)\ **Post date:** [January 10, 2022, 11:26pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/2 "2022-01-10T23:26:18Z")
yes, if the rear defroster wires are not in bedded inside the glass and they are just attached to the inside of the glass. ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [January 10, 2022, 11:33pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/3 "2022-01-10T23:33:05Z")
Tape on the windsheild will not damage the rear window defrost wires. If this was fixed under warranty why would they tell you something that was not true ? ---
**Author:** ![weekend-warrior](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/weekend-warrior/32/26122_2.png) [@weekend-warrior](https://community.cartalk.com/u/weekend-warrior)\ **Post date:** [January 10, 2022, 11:36pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/4 "2022-01-10T23:36:01Z")
I think OP was talking about the rear window not the windshield ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [January 10, 2022, 11:38pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/5 "2022-01-10T23:38:03Z")
> [@Deb11](#): > > Can tape on the windshield damage the rear defroster? That was the first sentence of his / her post. I knew what was meant but sometimes resistance is futile . ---
**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\ **Post date:** [January 12, 2022, 2:39am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/6 "2022-01-12T02:39:09Z")
I had no idea those little wires were so fragile and frankly I’m inclined to doubt their story. You didn’t say _who_ pulled the temp tag off but I assume you did, to check for gaps in the wires? I suspect the defect was there all along and the dealer is looking for a way out of fixing it under warranty. ---
**Author:** ![Deb11](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@Deb11](https://community.cartalk.com/u/Deb11)\ **Post date:** [January 12, 2022, 3:02am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/7 "2022-01-12T03:02:05Z")
No. Dealer service tech did. ---
**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\ **Post date:** [January 12, 2022, 4:11am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/8 "2022-01-12T04:11:29Z")
> [@Deb11](#): > > No. Dealer service tech did. Then they broke it and they need to fix it. I hope they’re not trying to make you pay. If they are, get in touch with Hyundai corporate. ---
**Author:** ![Deb11](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@Deb11](https://community.cartalk.com/u/Deb11)\ **Post date:** [January 12, 2022, 10:45am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/9 "2022-01-12T10:45:45Z")
They’re claiming they saw breaks in the wire, and when they took the tag off to check further, it made it worse by peeling some of the wire off. I brought it to them because rear defroster was working intermittently. It would not work when the car was cold. ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [January 12, 2022, 1:22pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/10 "2022-01-12T13:22:11Z")
But was it repaired under warranty ? If it was then just never stick anything on the rear window wires and drive on. ---
**Author:** ![Deb11](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@Deb11](https://community.cartalk.com/u/Deb11)\ **Post date:** [January 12, 2022, 1:25pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/11 "2022-01-12T13:25:41Z")
No. They’re saying warranty doesn’t cover it. ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [January 12, 2022, 1:31pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/12 "2022-01-12T13:31:00Z")
Did you buy this used ? Even at that there should be some kind of warranty ( what is covered I don’t know ) but look in your manual for corporate contact and tell the General Manager of the dealership you feel that it should be covered . The worst that can happen is that you still end up paying. ---
**Author:** ![Deb11](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@Deb11](https://community.cartalk.com/u/Deb11)\ **Post date:** [January 12, 2022, 1:45pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/13 "2022-01-12T13:45:57Z")
Wise counsel. I’ll do that. Carvana put the plate in the window, so it’s partly their fault. ---
**Author:** ![Tester](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/tester/32/15976_2.png) [@Tester](https://community.cartalk.com/u/Tester)\ **Post date:** [January 12, 2022, 9:35pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/14 "2022-01-12T21:35:57Z")
Parts stores sell rear defroster grid repair kits. [![](https://global.discourse-cdn.com/cartalk/original/3X/e/3/e3e48e2b4bb5c6d54cd26def1ada9a7bde5713be.jpeg "How To Repair a Rear Window Defrost Grid Panel") ](https://www.youtube.com/watch?v=r9NQ46ckgYw) Tester ---
**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\ **Post date:** [January 13, 2022, 2:25am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/15 "2022-01-13T02:25:43Z")
Unless someone previously cleaned the inside of the glass with nitric acid and a Brillo pad, it seems unlikely to this nonmechanic that the wires just happened to come loose. I detect a whiff of bovine byproduct and I think it was more likely a manufacturing defect. Hyundai’s warranty to subsequent owners is 60 mo./60,000 mi. bumper-to-bumper so you should be covered. ---
**Author:** ![Nevada\_545](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nevada_545/32/41232_2.png) [@Nevada\_545](https://community.cartalk.com/u/Nevada_545)\ **Post date:** [January 13, 2022, 3:00am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/16 "2022-01-13T03:00:35Z")
> [@Deb11](#): > > They’re claiming they saw breaks in the wire, and when they took the tag off to check further, it made it worse by peeling some of the wire off. I have seen people cut or trim tape with a razor blade and damage the glass. Damage is not covered by the warranty. If the dealer replaces the window without prior approval from Hyundai, the warranty claim will be rejected. > [@davepsinbox\_157004](#): > > > [@Deb11](#): > > > > No. Dealer service tech did. > > Then they broke it and they need to fix it. If my employer told me I had to pay for the damaged glass, there would be another vacancy in the shop. The tape was on the glass when the vehicle arrived. ---
**Author:** ![NYBo](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nybo/32/17281_2.png) [@NYBo](https://community.cartalk.com/u/NYBo)\ **Post date:** [January 13, 2022, 3:06am UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/17 "2022-01-13T03:06:53Z")
Broken wires wouldn’t cause the defroster to work intermittently. It simply wouldn’t clear the glass along the length of the broken wires. Sounds like the tech was careless in pulling off the tape. Taping the temporary tag to the back window is very common. ---
**Author:** ![Purebred](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/purebred/32/46796_2.png) [@Purebred](https://community.cartalk.com/u/Purebred)\ **Post date:** [January 13, 2022, 2:55pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/18 "2022-01-13T14:55:34Z")
Correct me if I am wrong. Car purchased from Carvana therefore it is a used car. Rear defroster grid may have been faulty before temp tag taped on rear window. I don’t think Hyundai warranty would apply. Does Carvana offer a warranty that would cover repair? BTW, some of those grids are very fragile, takes little to damage them. ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [January 13, 2022, 3:01pm UTC](https://community.cartalk.com/t/2020-hyundai-venue-rear-defroster/181765/19 "2022-01-13T15:01:53Z")
Yes it is a used vehicle . Carvana has a 7 day return policy and a 100 day limited warranty . I also think the heating grid was damaged before the temporary tag was taped to the rear window . I don’t think the technition did any damage just by removing the tape .