# 2020 Chrysler 300s completely dead **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** chrysler, 300\ **Created:** [April 12, 2022, 8:54pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548 "2022-04-12T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![DookSmooth](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DookSmooth](https://community.cartalk.com/u/DookSmooth)\ **Post date:** [April 12, 2022, 8:54pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/1 "2022-04-12T20:54:43Z")
I tried to start my car this morning using my key fob and got no response. The car was completely dead. I had to use the physical key in order to get inside the vehicle. I was then able to pop the hood and try to have my car jumped, but all it would do was click when trying to start the car. Also when I look on the dash information it says that my battery is perfectly fine at 14volts I was thinking maybe the starter, solenoid or alternator but why would the car be completely dead but battery says full? is it possible that some of the cells are dead inside the battery and causing the read out to display it incorrectly? when I had the jumper cables hooked up to my car I slapped the other two together and there was no sparks at all, so maybe it is completely dead. just looking for anyone else’s opinion on what they think may be the culprit. thank you for taking the time to read this ---
**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\ **Post date:** [April 12, 2022, 8:59pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/2 "2022-04-12T20:59:52Z")
> [@DookSmooth](#): > > just looking for anyone else’s opinion on what they think may be the culprit Unless you have put a **lot** of miles on your car over the past two years, you don’t need to search for a fix because it is Chrysler’s responsibility to fix it under the terms of the various warranties. A fully-warrantied car is the responsibility of the mfr/dealership to fix, and if you attempt to tell them what to do, they will likely ignore you. If you insist on a certain type of repair, and if it doesn’t work, then the cost of that repair will come out of your wallet, despite the warranty coverage. Just have it towed to a dealership, tell them what you have observed, and leave the rest of it up to them. ---
**Author:** ![DookSmooth](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DookSmooth](https://community.cartalk.com/u/DookSmooth)\ **Post date:** [April 12, 2022, 9:03pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/3 "2022-04-12T21:03:35Z")
only has 17000 miles on it. thank you for your reply. I will try to contact a local dealer now ---
**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\ **Post date:** [April 12, 2022, 9:04pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/4 "2022-04-12T21:04:34Z")
> [@DookSmooth](#): > > Also when I look on the dash information it says that my battery is perfectly fine at 14volts Well, your dashboard lied to you! A brand new battery just sitting in the car at a full state of charge will be at about 12.9 volts maximum… so 14 volts is just wrong. Only when the engine is running will the voltage be 13.5 to 14.5 volts. A voltmeter across the battery terminals will tell you if the battery is low (below 11.9 volts or so), or stone dead (below 6 volts or so). ---
**Author:** ![Nevada\_545](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nevada_545/32/41232_2.png) [@Nevada\_545](https://community.cartalk.com/u/Nevada_545)\ **Post date:** [April 12, 2022, 9:04pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/5 "2022-04-12T21:04:40Z")
Your jumper cables may not be heavy enough to supply enough current to operate the starter. With the jumper connected, the technician can push the trunk release button to access the battery to recharge or replace. > [@DookSmooth](#): > > when I look on the dash information it says that my battery is perfectly fine at 14volts That is the voltage of the battery in the running vehicle you connected to. ---
**Author:** ![Tester](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/tester/32/15976_2.png) [@Tester](https://community.cartalk.com/u/Tester)\ **Post date:** [April 12, 2022, 9:12pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/6 "2022-04-12T21:12:50Z")
> [@Mustangman](#): > > stone dead (below 6 volts or so). No. More like 10,5 volts. ![voltage - Calculate battery state of charge percentage - Electrical Engineering Stack Exchange](https://global.discourse-cdn.com/cartalk/original/2X/b/b47d4ca4d82d00b9e3cc448d449b52e731b19a3c.gif) Tester ---
**Author:** ![texases](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/texases/32/862_2.png) [@texases](https://community.cartalk.com/u/texases)\ **Post date:** [April 12, 2022, 9:37pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/7 "2022-04-12T21:37:04Z")
Do nothing besides contacting the dealer. Jump it wrong and all damage is on you. Does your warranty/owners manual say anything about ‘roadside assistance’? I think you’re covered by that, too. ---
**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\ **Post date:** [April 12, 2022, 10:09pm UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/8 "2022-04-12T22:09:32Z")
> [@texases](#): > > Does your warranty/owners manual say anything about ‘roadside assistance’? +1 It is entirely possible that the OP’s factory warranty will cover the cost of towing to the dealership. Has the OP actually read the details of his warranty coverage, which is detailed in the booklets sitting in his glove box? It is even possible that the OP can get a free loaner car while Stellantis (which assumed all of the liabilities of Chrysler/Fiat) repairs **THEIR** warranty-related problem. Even if Chrysler/Fiat/Stellantis cheaped-out on this benefit, the OP might have towing coverage as a part of his auto insurance policy. ---
**Author:** ![George\_San\_Jose1](https://avatars.discourse-cdn.com/v4/letter/g/e5b9ba/32.png) [@George\_San\_Jose1](https://community.cartalk.com/u/George_San_Jose1)\ **Post date:** [April 13, 2022, 1:33am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/9 "2022-04-13T01:33:20Z")
> [@DookSmooth](#): > > when I had the jumper cables hooked up to my car I slapped the other two together and there was no sparks I can’t speak to your battery’s condition, but suggest to avoid that test going forward. It could damage expensive to repair in-car electronics. As mentioned above, have it towed to the dealership, repaired under warranty. ---
**Author:** ![It\_s-Me](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/it_s-me/32/12660_2.png) [@It\_s-Me](https://community.cartalk.com/u/It_s-Me)\ **Post date:** [April 13, 2022, 2:05am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/10 "2022-04-13T02:05:10Z")
> [@DookSmooth](#): > > when I had the jumper cables hooked up to my car I slapped the other two together and there was no sparks at all, I watched a guy do that once, battery exploded, luckily he was far enough away he didn’t get hurt or any acid on himself. ---
**Author:** ![DookSmooth](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DookSmooth](https://community.cartalk.com/u/DookSmooth)\ **Post date:** [April 13, 2022, 2:13am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/11 "2022-04-13T02:13:38Z")
**UPDATE** Having the car towed to the dealership to have them deal with it. The tow guy hooked up a jumper pack and got the car to start up, He tested the battery and it read 11.2 volts he pulled off the ground terminal and said the car would die if the alternator was bad. The car continued idling. I did however notice the battery readout on the dash going crazy. it was saying anywhere from 12-15 volts randomly. I let the car run for awhile and then tried to start it under its own battery, and it was completely dead again. dash wouldnt even turn on nice $280 tow bill FML ---
**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\ **Post date:** [April 13, 2022, 2:18am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/12 "2022-04-13T02:18:33Z")
> [@DookSmooth](#): > > nice $280 tow bill FML If you have not checked with your insurance for towing then do that. What is FML ? I would not have let that tow driver remove the ground cable . The dealer shop should be the only ones to do any work and it might be best to not mention that to the service writer. ---
**Author:** ![Tester](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/tester/32/15976_2.png) [@Tester](https://community.cartalk.com/u/Tester)\ **Post date:** [April 13, 2022, 2:19am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/13 "2022-04-13T02:19:04Z")
> [@DookSmooth](#): > > he pulled off the ground terminal and said the car would die if the alternator was bad. Good luck with that. > **[Don't Disconnect the Battery with the Engine Running](http://www.troubleshooters.com/dont_disconnect_battery.htm)** > > Never disconnect the battery when the engine is running Tester ---
**Author:** ![DookSmooth](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DookSmooth](https://community.cartalk.com/u/DookSmooth)\ **Post date:** [April 13, 2022, 2:23am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/14 "2022-04-13T02:23:34Z")
he took the negative jumper cable off and said the car would die if the alternator was bad. not my battery cable ---
**Author:** ![NYBo](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nybo/32/17281_2.png) [@NYBo](https://community.cartalk.com/u/NYBo)\ **Post date:** [April 13, 2022, 2:24am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/15 "2022-04-13T02:24:08Z")
> [@VOLVO-V70](#): > > What is FML ? FML = F\*\*\* My Life ---
**Author:** ![DookSmooth](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DookSmooth](https://community.cartalk.com/u/DookSmooth)\ **Post date:** [April 13, 2022, 2:30am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/16 "2022-04-13T02:30:41Z")
> [@VOLVO-V70](#): > > If you have not checked with your insurance for towing then do that. What is FML ? > > I would not have let that tow driver remove the ground cable . The dealer shop should be the only ones to do any work and it might be best to not mention that to the service writer. f\*\*\* my life ( having a really bad day ) also, he removed the negative jumper cable, not my battery cable. sorry for the confusion. also, I already submitter a reimbursement claim to my warranty company. I doubt the will cover the full amount. We will see appreciate everyones help! thanks guys ---
**Author:** ![texases](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/texases/32/862_2.png) [@texases](https://community.cartalk.com/u/texases)\ **Post date:** [April 13, 2022, 2:32am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/17 "2022-04-13T02:32:16Z")
Chrysler covers none of this? ---
**Author:** ![It\_s-Me](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/it_s-me/32/12660_2.png) [@It\_s-Me](https://community.cartalk.com/u/It_s-Me)\ **Post date:** [April 13, 2022, 2:34am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/18 "2022-04-13T02:34:24Z")
> [@DookSmooth](#): > > I already submitter a reimbursement claim to my warranty company. I doubt the will cover the full amount. Probably not if the car was at home in your driveway or parking space. But they usually will if car is broke down on the side of the road, even if it’s in front of your house. ---
**Author:** ![Nevada\_545](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nevada_545/32/41232_2.png) [@Nevada\_545](https://community.cartalk.com/u/Nevada_545)\ **Post date:** [April 13, 2022, 2:35am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/19 "2022-04-13T02:35:12Z")
The link below provides information for the roadside assistance provided by Chrysler for your vehicle. [Roadside Assistance | Official Mopar® Site](https://www.mopar.com/en-us/assistance/roadside-assistance.html) **What to Expect** : The towing service will transport your vehicle to the Service Department of the closest Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealership. Please keep in mind, if you choose to go to another dealership, additional charges will apply if the added distance exceeds 10 miles. If you are unable to provide a valid VIN, you will always be given the option to pay for the requested service. If eligible, we will reimburse you for the reasonable amounts you actually paid, based on the usual and customary charges for that service in the area where they were provided. Refer to your warranty manual for instructions. ---
**Author:** ![bing](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/bing/32/4619_2.png) [@bing](https://community.cartalk.com/u/bing)\ **Post date:** [April 13, 2022, 2:36am UTC](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548/20 "2022-04-13T02:36:47Z")
Just my 2 cents. You just need a new battery. You have a battery warranty but it is different than the car warranty. They will pro-rate the battery but I don’t think the other charges will be covered. Why not just get a replacement battery at the dealer and put it in? Edit: Well I stand corrected then. If it’s covered, just call the dealer, but you still need a new battery-likely. [Next page](https://community.cartalk.com/t/2020-chrysler-300s-completely-dead/183548.md?page=2)