# 2019 Volvo XC60 - Need remote help

**URL:** <https://community.cartalk.com/t/2019-volvo-xc60-need-remote-help/155447>\
**Category:** Maintenance/Repairs\
**Tags:** volvo\
**Created:** [December 28, 2019, 7:45pm UTC](https://community.cartalk.com/t/2019-volvo-xc60-need-remote-help/155447 "2019-12-28T19:45:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BH18](https://avatars.discourse-cdn.com/v4/letter/b/919ad9/32.png) [@BH18](https://community.cartalk.com/u/BH18)\
**Post date:** [December 28, 2019, 7:45pm UTC](https://community.cartalk.com/t/2019-volvo-xc60-need-remote-help/155447/1 "2019-12-28T19:45:20Z")

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2019 xc40 after 5 months / 6000 miles is completely dead. I used the key to unlock driver’s door, but unable to:

- unlock passenger doors & trunk,
- use On-Call button
- start car  
On-call service guy couldn’t jump start the battery.  
And I live 150+ miles from closest Volvo dealer.

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**Author:** ![GorehamJ](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/gorehamj/32/24103_2.png) [@GorehamJ](https://community.cartalk.com/u/GorehamJ)\
**Post date:** [December 28, 2019, 8:52pm UTC](https://community.cartalk.com/t/2019-volvo-xc60-need-remote-help/155447/2 "2019-12-28T20:52:59Z")

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Have you spoken to the Volvo service department yet? Perhaps they will send a tow for the vehicle. What other option is there if you are 150 miles away?

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**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\
**Post date:** [December 28, 2019, 9:55pm UTC](https://community.cartalk.com/t/2019-volvo-xc60-need-remote-help/155447/3 "2019-12-28T21:55:54Z")

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Dead battery. something stayed turned on and ran it down.

Have it towed the 150 miles to the dealer for warranty service. The 150 miles from the nearest Volvo dealer is your problem, not Volvo’s.

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [December 28, 2019, 9:57pm UTC](https://community.cartalk.com/t/2019-volvo-xc60-need-remote-help/155447/4 "2019-12-28T21:57:07Z")

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> [@Mustangman](#):
>
> Have it towed the 150 miles to the dealer for warranty service

I agree that this is what the OP needs to do.