# 2019 Toyota Prius Plug-in - Console cracked **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** toyota\ **Created:** [January 28, 2021, 4:52pm UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567 "2021-01-28T16:52:20Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![tommartell](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@tommartell](https://community.cartalk.com/u/tommartell)\ **Post date:** [January 28, 2021, 4:52pm UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/1 "2021-01-28T16:52:20Z")
interior console cracked for no apparent reason ---
**Author:** ![texases](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/texases/32/862_2.png) [@texases](https://community.cartalk.com/u/texases)\ **Post date:** [January 28, 2021, 7:38pm UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/2 "2021-01-28T19:38:20Z")
Time to go to the dealer for warranty repair. ---
**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\ **Post date:** [January 28, 2021, 9:58pm UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/3 "2021-01-28T21:58:53Z")
> [@texases](#): > > Time to go to the dealer for warranty repair. Yup! Time for a **free** repair, under the terms of the 3 year “bumper-to-bumper” warranty. Just allow sufficient time for the dealership to get the part, as things like this are not kept in stock in the parts department. ---
**Author:** ![oldtimer-11](https://avatars.discourse-cdn.com/v4/letter/o/e79b87/32.png) [@oldtimer-11](https://community.cartalk.com/u/oldtimer-11)\ **Post date:** [January 29, 2021, 6:29am UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/4 "2021-01-29T06:29:38Z")
If they can see it was impact damage , it would not be covered by warranty. ---
**Author:** ![PvtPublic](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/pvtpublic/32/13089_2.png) [@PvtPublic](https://community.cartalk.com/u/PvtPublic)\ **Post date:** [January 29, 2021, 8:23am UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/5 "2021-01-29T08:23:21Z")
But it cracked for “no apparent reason” 😉 🤫 ---
**Author:** ![wentwest](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/wentwest/32/6073_2.png) [@wentwest](https://community.cartalk.com/u/wentwest)\ **Post date:** [January 29, 2021, 4:17pm UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/6 "2021-01-29T16:17:50Z")
Stuff breaks. You could spend all day trying to figure out why, or you could spend an hour setting up a warranty replacement with the dealer. ---
**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\ **Post date:** [January 29, 2021, 4:45pm UTC](https://community.cartalk.com/t/2019-toyota-prius-plug-in-console-cracked/174567/7 "2021-01-29T16:45:42Z")
> [@wentwest](#): > > You could spend all day trying to figure out why, or you could spend an hour setting up a warranty replacement with the dealer. +1 I had an experience with my '86 Taurus, after the warranty had expired, that is–sort of–relevant. It was an _extremely_ cold morning, and the heater hadn’t even started to blow hot air. I had to drive through a freshly-dug excavation for road repair, and simultaneously the plastic trim strips above both of the front side windows cracked–in the same place. Very weird! Apparently, this was a _perfect storm_ of defective design, coupled with brittleness from the extreme cold, coupled with the road shock from that excavation. Even though the warranty had expired almost a year previously, I filed a complaint with Ford at the corporate level. The final settlement was that they would pay for the parts & labor if I would pay for the paint. I agreed, and paid a relatively low price for this out-of-warranty repair on a plastic part. If I did that well, post-warranty–I think that the OP should prevail with a similar claim during the warranty period… as long as Toyota is unable to prove that the damage was as a result of impact from a hard object.