# 2019 Lincoln MKC - Phone issues

**URL:** <https://community.cartalk.com/t/2019-lincoln-mkc-phone-issues/169019>\
**Category:** Maintenance/Repairs\
**Tags:** lincoln\
**Created:** [August 21, 2020, 9:45pm UTC](https://community.cartalk.com/t/2019-lincoln-mkc-phone-issues/169019 "2020-08-21T21:45:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![db4180](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@db4180](https://community.cartalk.com/u/db4180)\
**Post date:** [August 21, 2020, 9:45pm UTC](https://community.cartalk.com/t/2019-lincoln-mkc-phone-issues/169019/1 "2020-08-21T21:45:04Z")

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at times screen says it cannot maintain contact with my phone

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**Author:** ![GorehamJ](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/gorehamj/32/24103_2.png) [@GorehamJ](https://community.cartalk.com/u/GorehamJ)\
**Post date:** [August 22, 2020, 2:18am UTC](https://community.cartalk.com/t/2019-lincoln-mkc-phone-issues/169019/2 "2020-08-22T02:18:02Z")

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Are you connecting via a USB cord, or via Bluetooth? If via cord, get a new one.

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**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\
**Post date:** [August 22, 2020, 2:21am UTC](https://community.cartalk.com/t/2019-lincoln-mkc-phone-issues/169019/3 "2020-08-22T02:21:19Z")

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Try with a different phone. Sometimes there are compatibility issues. If the other phone has the same problem take it back to the dealer. Unless it has a _lot_ of miles on it a 2019 should still be under warranty.

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**Author:** ![galant](https://avatars.discourse-cdn.com/v4/letter/g/77aa72/32.png) [@galant](https://community.cartalk.com/u/galant)\
**Post date:** [August 22, 2020, 2:26am UTC](https://community.cartalk.com/t/2019-lincoln-mkc-phone-issues/169019/4 "2020-08-22T02:26:01Z")

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Remove your phone from the car’s system and reconnect.  
If that doesn’t work, reset your car’s radio. There should be a small hole that the tip of the paper clips would fit.  
If these don’t work, go back to the dealership. Some have a dedicated tech line you can call, it should be in your owner’s manual.