# 2019 Jeep Cherokee - Jump start didn't help

**URL:** <https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743>\
**Category:** Maintenance/Repairs\
**Tags:** jeep\
**Created:** [March 20, 2021, 6:16pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743 "2021-03-20T18:16:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DavidIzadaRodriguez](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/davidizadarodriguez/32/24311_2.png) [@DavidIzadaRodriguez](https://community.cartalk.com/u/DavidIzadaRodriguez)\
**Post date:** [March 20, 2021, 6:16pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743/1 "2021-03-20T18:16:34Z")

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Car does not start, even with a jump starter battery

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**Author:** ![oldnotdeadyet](https://avatars.discourse-cdn.com/v4/letter/o/a6a055/32.png) [@oldnotdeadyet](https://community.cartalk.com/u/oldnotdeadyet)\
**Post date:** [March 20, 2021, 8:58pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743/2 "2021-03-20T20:58:21Z")

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Are you still under warranty? If so, only the dealer should fool around with it.

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**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\
**Post date:** [March 20, 2021, 8:59pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743/3 "2021-03-20T20:59:58Z")

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Then the problem isn’t the battery. Does the engine crank? If so, the starter probably isn’t at fault. If you can eliminate that you need to check–or have it checked–for spark and fuel. If it’s cranking and getting spark and fuel the problem lies somewhere else.

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**Author:** ![Purebred](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/purebred/32/46796_2.png) [@Purebred](https://community.cartalk.com/u/Purebred)\
**Post date:** [March 20, 2021, 10:10pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743/4 "2021-03-20T22:10:49Z")

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Bummer to have that happen on a Saturday afternoon. Now you have to wait until Monday morning to have it towed to your dealership.  
Please let us know what the diagnosis is.

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**Author:** ![Tester](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/tester/32/15976_2.png) [@Tester](https://community.cartalk.com/u/Tester)\
**Post date:** [March 21, 2021, 4:35pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743/5 "2021-03-21T16:35:59Z")

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Try shifting the transmission into neutral and see if it starts.

If it does, there’s an issue with the park/neutral safety switch.

![image](https://global.discourse-cdn.com/cartalk/original/3X/9/4/9494ff5ac30a1dce5926a73afa763ea2737ca48c.jpeg)

Tester

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**Author:** ![Cavell](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/cavell/32/43396_2.png) [@Cavell](https://community.cartalk.com/u/Cavell)\
**Post date:** [March 21, 2021, 7:38pm UTC](https://community.cartalk.com/t/2019-jeep-cherokee-jump-start-didnt-help/175743/6 "2021-03-21T19:38:33Z")

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Don’t tell them you jumped it  
Say it’s dead. That’s it.