# 2019 Infiniti QX50 is under warranty but needed new control arm

**URL:** <https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738>\
**Category:** Maintenance/Repairs\
**Tags:** infiniti\
**Created:** [May 12, 2021, 12:58am UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738 "2021-05-12T00:58:15Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 12, 2021, 12:58am UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/1 "2021-05-12T00:58:15Z")

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I have a 2019 Infiniti QX50 when I bought it it had 13,000 miles, it has 34,000 now. I had to replace a control arm last September and this week. It is under warranty , but something doesn’t sound right about this. Can anyone give me some insight?

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**Author:** ![Renegade](https://avatars.discourse-cdn.com/v4/letter/r/b4bc9f/32.png) [@Renegade](https://community.cartalk.com/u/Renegade)\
**Post date:** [May 12, 2021, 1:25am UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/2 "2021-05-12T01:25:14Z")

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As long as it is under warranty take it back to the dealer leave them figure it out tell them what you told us and let them take it from there.

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 12, 2021, 1:05pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/3 "2021-05-12T13:05:37Z")

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The dealer fixed it both times. Both times they are telling me it’s fine. Yet, I never would have known if I didn’t get a flat last year and new tires this year.

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/48514_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [May 12, 2021, 1:09pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/4 "2021-05-12T13:09:28Z")

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> [@sharik](#):
>
> when I bought it it had 13,000 miles

> [@sharik](#):
>
> something doesn’t sound right about this.

Unfortunately, you have no idea how that vehicle was driven for its first 13k miles.  
How many curbs did the owner hit?  
How many big potholes did he drive through?  
Nobody will ever know the answers to those questions, but it is likely that the previous owner’s driving skill/style has a lot to do with the problem that you are currently experiencing.

P.S. I strongly suggest that you edit your post in order to remove your phone number.

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**Author:** ![Renegade](https://avatars.discourse-cdn.com/v4/letter/r/b4bc9f/32.png) [@Renegade](https://community.cartalk.com/u/Renegade)\
**Post date:** [May 12, 2021, 1:10pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/5 "2021-05-12T13:10:08Z")

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You can try a different dealer you do not have to use the original dealer.

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**Author:** ![lion9car](https://avatars.discourse-cdn.com/v4/letter/l/59ef9b/32.png) [@lion9car](https://community.cartalk.com/u/lion9car)\
**Post date:** [May 12, 2021, 2:32pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/6 "2021-05-12T14:32:03Z")

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Do you know the history of the car? I’m wondering why a car with only 13,000 miles was for sale. The original owner would have taken a big financial hit there.

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 12, 2021, 2:45pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/7 "2021-05-12T14:45:51Z")

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Yes, it was used as a loaner for the dealership.

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/48514_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [May 12, 2021, 3:35pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/8 "2021-05-12T15:35:31Z")

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> [@sharik](#):
>
> it was used as a loaner for the dealership.

So, there were potentially a couple hundred people who drove it, and many of them may not have cared very much about how they treated it and how they drove it.

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**Author:** ![shanonia](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@shanonia](https://community.cartalk.com/u/shanonia)\
**Post date:** [May 12, 2021, 3:47pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/9 "2021-05-12T15:47:59Z")

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> [@sharik](#):
>
> I had to replace a control arm last September and this week.

Replaced on one side twice? Or once on left and another time on the right?

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**Author:** ![oldtimer-11](https://avatars.discourse-cdn.com/v4/letter/o/e79b87/32.png) [@oldtimer-11](https://community.cartalk.com/u/oldtimer-11)\
**Post date:** [May 12, 2021, 5:21pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/10 "2021-05-12T17:21:57Z")

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I wonder how big the collision was that it was in. I would have this car examined closely for previous collision repair. one unibody cars cannot be repaired successfuly and some body on frame cars could be repaired right but are not because of lack of expertise or unwillingness to spend enough money.

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 12, 2021, 8:38pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/11 "2021-05-12T20:38:03Z")

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No joke, but I do have the Carfax.

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/48514_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [May 12, 2021, 8:46pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/12 "2021-05-12T20:46:38Z")

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> [@sharik](#):
>
> No joke, but I do have the Carfax.

… and even if that piece of paper doesn’t show that the vehicle was in an accident, it is still possible that it was. People seem to think that Carfax is infallible, when that is actually very far from being true.

And, again, I strongly suggest that you delete your phone number from your posts.

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 12, 2021, 9:33pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/13 "2021-05-12T21:33:04Z")

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Oh, damn, thank you. Wasn’t thinking this was being posted.

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**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\
**Post date:** [May 12, 2021, 9:37pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/14 "2021-05-12T21:37:40Z")

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Click on the slanted pencil looking icon and you can edit your personal info .

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<div class="post-metadata">

**Author:** ![ok4450](https://avatars.discourse-cdn.com/v4/letter/o/e9bcb4/32.png) [@ok4450](https://community.cartalk.com/u/ok4450)\
**Post date:** [May 13, 2021, 4:41am UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/15 "2021-05-13T04:41:25Z")

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Just to tack on a bit about how inaccurate Carfax is…  
Years ago CF showed my Subaru as having a clean title when it had been on a Salvage Title for 8 years consecutively…  
My SAAB 900 (bought from original owner, an Air Force Captain) was shown by Carfax to be “currently stolen”…  
The Captain, me,and the DMV all disagreed with CF’s assessment.

As for the control arm that could be due to abusive driving, major rough road surfaces, collision, or possibly from being submerged.

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<div class="post-metadata">

**Author:** ![oldtimer-11](https://avatars.discourse-cdn.com/v4/letter/o/e79b87/32.png) [@oldtimer-11](https://community.cartalk.com/u/oldtimer-11)\
**Post date:** [May 13, 2021, 2:27pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/16 "2021-05-13T14:27:05Z")

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A repair is not likely to be reported to Carfax if there is no insurance involved or if someone is doing a cheap, quick and dirty repair to make it sellable. Why ould a dealership who owned this as a loaner car ould report that repair and lower the value of their used car?

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 13, 2021, 3:06pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/17 "2021-05-13T15:06:13Z")

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So, would you trade the car or keep it???

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<div class="post-metadata">

**Author:** ![oldtimer-11](https://avatars.discourse-cdn.com/v4/letter/o/e79b87/32.png) [@oldtimer-11](https://community.cartalk.com/u/oldtimer-11)\
**Post date:** [May 13, 2021, 3:19pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/18 "2021-05-13T15:19:54Z")

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That would depend on what the professional inspection found. Also, I seldom trade in a car, the dealer make a lot more money selling your trad in than he does selling you the new car. You can do the same.

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**Author:** ![texases](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/texases/32/862_2.png) [@texases](https://community.cartalk.com/u/texases)\
**Post date:** [May 13, 2021, 3:22pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/19 "2021-05-13T15:22:48Z")

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> [@sharik](#):
>
> So, would you trade the car or keep it???

I would pay $100 for a body shop to go inspect it for previous repairs. If it comes out clean, or if the repairs were done correctly, I’d keep it, and keep all paperwork related to the warranty repairs.

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**Author:** ![sharik](https://avatars.discourse-cdn.com/v4/letter/s/ecb155/32.png) [@sharik](https://community.cartalk.com/u/sharik)\
**Post date:** [May 13, 2021, 3:42pm UTC](https://community.cartalk.com/t/2019-infiniti-qx50-is-under-warranty-but-needed-new-control-arm/176738/20 "2021-05-13T15:42:10Z")

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Thank you. I appreciate the advice, I will look for a body shop.

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