# 2019 Ford Explorer - Cracked trim ini odd place

**URL:** <https://community.cartalk.com/t/2019-ford-explorer-cracked-trim-ini-odd-place/173414>\
**Category:** Maintenance/Repairs\
**Tags:** ford\
**Created:** [December 18, 2020, 4:36pm UTC](https://community.cartalk.com/t/2019-ford-explorer-cracked-trim-ini-odd-place/173414 "2020-12-18T16:36:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![GoGators](https://avatars.discourse-cdn.com/v4/letter/g/dc4da7/32.png) [@GoGators](https://community.cartalk.com/u/GoGators)\
**Post date:** [December 18, 2020, 4:36pm UTC](https://community.cartalk.com/t/2019-ford-explorer-cracked-trim-ini-odd-place/173414/1 "2020-12-18T16:36:56Z")

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Both left and right side A-pillar post trim cracked. Crack runs horizontal length of trim about half way up. No evidence of impact and appears to be stress or installation related.

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**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\
**Post date:** [December 19, 2020, 6:17pm UTC](https://community.cartalk.com/t/2019-ford-explorer-cracked-trim-ini-odd-place/173414/2 "2020-12-19T18:17:42Z")

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One year old truck. Under warranty. Let the dealer fix it.

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [December 19, 2020, 7:02pm UTC](https://community.cartalk.com/t/2019-ford-explorer-cracked-trim-ini-odd-place/173414/3 "2020-12-19T19:02:36Z")

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> [@Mustangman](#):
>
> One year old truck. Under warranty. Let the dealer fix it…

**… free of charge.**

The same thing happened to my 1986 Taurus, after the bumper-to-bumper warranty had run its course.  
I complained to Ford customer service, and the corporate folks paid ~75% of the cost. If I was able to get that courtesy after warranty expiration, surely the OP can have the repair covered in full on his 1 year old **fully-warrantied** truck.
