# 2018 Volkswagen Atlas thumping **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** volkswagen\ **Created:** [May 5, 2018, 1:26am UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802 "2018-05-05T01:26:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![FRED19](https://avatars.discourse-cdn.com/v4/letter/f/3da27b/32.png) [@FRED19](https://community.cartalk.com/u/FRED19)\ **Post date:** [May 5, 2018, 1:26am UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/1 "2018-05-05T01:26:21Z")
Thumping sound from undercarriage at very low speed? Everyone hears it except for dealer… ---
**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\ **Post date:** [May 5, 2018, 1:10pm UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/2 "2018-05-05T13:10:53Z")
Convince the dealer. Take the service writer for a ride, point out the sound, insist he fix your expensive new car under warranty. ---
**Author:** ![Yosemite](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/yosemite/32/643_2.png) [@Yosemite](https://community.cartalk.com/u/Yosemite)\ **Post date:** [May 8, 2018, 3:07am UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/3 "2018-05-08T03:07:01Z")
If this dealership will not address your problem, go to another dealer if there is one around. You can go to any VW dealer. Yosemite ---
**Author:** ![George\_San\_Jose1](https://avatars.discourse-cdn.com/v4/letter/g/e5b9ba/32.png) [@George\_San\_Jose1](https://community.cartalk.com/u/George_San_Jose1)\ **Post date:** [May 8, 2018, 3:43am UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/4 "2018-05-08T03:43:23Z")
Could be a tire problem. Out of round, weird treadwear, etc. One simple thing to try , swap the tires around, see if you get any clues from that. New tires can still be defective. ---
**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/30_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\ **Post date:** [May 8, 2018, 12:54pm UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/5 "2018-05-08T12:54:47Z")
> [@Yosemite](#): > > If this dealership will not address your problem, go to another dealer if there is one around. > You can go to any VW dealer. … and if the dealer/dealers is/are of no help, then the OP needs to elevate his complaint to the corporate level. Contact info for _VW of America_ can be found in the Owner’s Manual. ---
**Author:** ![texases](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/texases/32/862_2.png) [@texases](https://community.cartalk.com/u/texases)\ **Post date:** [May 8, 2018, 1:03pm UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/6 "2018-05-08T13:03:20Z")
Go to the dealer and drive an identical one off the lot, confirm it’s an unusual noise, then show the dealer. ---
**Author:** ![Billy\_Wichlenski](https://avatars.discourse-cdn.com/v4/letter/b/9e8a1a/32.png) [@Billy\_Wichlenski](https://community.cartalk.com/u/Billy_Wichlenski)\ **Post date:** [May 9, 2019, 8:01pm UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/7 "2019-05-09T20:01:13Z")
Look at the brake rotors, there is probably a dip in them due to prolonged sitting before it was delivered to the dealer. You should be able to see scoring on the rotor surface! ---
**Author:** ![FRED19](https://avatars.discourse-cdn.com/v4/letter/f/3da27b/32.png) [@FRED19](https://community.cartalk.com/u/FRED19)\ **Post date:** [May 9, 2019, 8:30pm UTC](https://community.cartalk.com/t/2018-volkswagen-atlas-thumping/116802/8 "2019-05-09T20:30:31Z")
Thank for your suggestion. The noise stopped after about 4 months/ 5,000 miles. I suspected that it was something that just needed to “break in”. Could very well have been the pads. They may have worn enough to stop the thumping noise.