# 2018 Murano Intelligent Cruise Control Error

**URL:** <https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543>\
**Category:** Maintenance/Repairs\
**Tags:** nissan, murano\
**Created:** [July 7, 2018, 2:42pm UTC](https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543 "2018-07-07T14:42:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![taferguson1](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/taferguson1/32/6779_2.png) [@taferguson1](https://community.cartalk.com/u/taferguson1)\
**Post date:** [July 7, 2018, 2:42pm UTC](https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543/1 "2018-07-07T14:42:09Z")

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ICC has begun to fail repeatedly showing an error that “Front Radar Unavailable” - an indication that something is blocking the detector (nothing is). Dealer’s service department tells me this is a problem across all Nissan models lines and they’re working on a fix. No estimate as to how long this fix will take, Meanwhile, ICC cuts out several times a day and will give the error for a few minutes before clearing itself and I can re-engage it. No specific pattern for failure (i.e., sometimes traffic in front of me, sometimes there’s nothing in front of me).

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**Author:** ![VDCdriver](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/vdcdriver/32/48514_2.png) [@VDCdriver](https://community.cartalk.com/u/VDCdriver)\
**Post date:** [July 7, 2018, 3:18pm UTC](https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543/2 "2018-07-07T15:18:43Z")

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You need to contact Nissan at the corporate level. Perhaps the dealer is correct, and a fix is right around the corner, or perhaps they are _BS-ing_ you. You want to have a complaint on record with the manufacturer. Contact info can be found in your Owner’s Manual.

🤔

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**Author:** ![taferguson1](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/taferguson1/32/6779_2.png) [@taferguson1](https://community.cartalk.com/u/taferguson1)\
**Post date:** [July 7, 2018, 4:19pm UTC](https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543/3 "2018-07-07T16:19:38Z")

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That’s good advice. I made sure dealer recorded my complaint on service Rreport, but I’ll follow up with direct contact to Nissan.

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**Author:** ![sgtrock21](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/sgtrock21/32/246_2.png) [@sgtrock21](https://community.cartalk.com/u/sgtrock21)\
**Post date:** [July 7, 2018, 4:48pm UTC](https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543/4 "2018-07-07T16:48:57Z")

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I would not use the defective ICC until it is repaired by Nissan.

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**Author:** ![ok4450](https://avatars.discourse-cdn.com/v4/letter/o/e9bcb4/32.png) [@ok4450](https://community.cartalk.com/u/ok4450)\
**Post date:** [July 8, 2018, 2:12am UTC](https://community.cartalk.com/t/2018-murano-intelligent-cruise-control-error/120543/5 "2018-07-08T02:12:11Z")

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Just to clarify, you made sure the dealer recorded, yada, yada. Does this mean you hold a copy of this complaint and what was done or not done?

Without a paper trail in hand, complaints mean nothing later.
