# 2017 Mercedes-Benz GL-Class - Infotainment is frozen

**URL:** <https://community.cartalk.com/t/2017-mercedes-benz-gl-class-infotainment-is-frozen/181659>\
**Category:** Maintenance/Repairs\
**Tags:** mercedes-benz\
**Created:** [January 5, 2022, 2:19pm UTC](https://community.cartalk.com/t/2017-mercedes-benz-gl-class-infotainment-is-frozen/181659 "2022-01-05T14:19:40Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![aspana01](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@aspana01](https://community.cartalk.com/u/aspana01)\
**Post date:** [January 5, 2022, 2:19pm UTC](https://community.cartalk.com/t/2017-mercedes-benz-gl-class-infotainment-is-frozen/181659/1 "2022-01-05T14:19:40Z")

</div>

my radio is not working and navigation. everything is frozen and will not work

---

<div class="post-metadata">

**Author:** ![texases](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/texases/32/862_2.png) [@texases](https://community.cartalk.com/u/texases)\
**Post date:** [January 7, 2022, 8:13pm UTC](https://community.cartalk.com/t/2017-mercedes-benz-gl-class-infotainment-is-frozen/181659/2 "2022-01-07T20:13:22Z")

</div>

Do they have power? If they do, look for ‘reset’ instructions in your owners manual.

---

<div class="post-metadata">

**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\
**Post date:** [January 8, 2022, 11:55pm UTC](https://community.cartalk.com/t/2017-mercedes-benz-gl-class-infotainment-is-frozen/181659/3 "2022-01-08T23:55:47Z")

</div>

Mercedes offers a 48 mo./50k bumper-to-bumper warranty on new vehicles and 12 mo./unlimited mileage on certified preowned so you _might_ have some recourse depending on when and under what circumstances you bought it. If not, I’d try a car audio shop.