# 2017 Lexus RX 330 - Infotainment glitches

**URL:** <https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388>\
**Category:** Maintenance/Repairs\
**Tags:** lexus\
**Created:** [March 19, 2020, 3:08pm UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388 "2020-03-19T15:08:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![DMA12](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@DMA12](https://community.cartalk.com/u/DMA12)\
**Post date:** [March 19, 2020, 3:08pm UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388/1 "2020-03-19T15:08:15Z")

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Main display has frozen once, couldn’t turn off power or turn down volume from any of the 3 options-manually, steering wheel or mouse. Plus my cell phone rang but did not go through the bluetooth in the car. I had to turn the car off to control display again.

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**Author:** ![Purebred](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/purebred/32/46796_2.png) [@Purebred](https://community.cartalk.com/u/Purebred)\
**Post date:** [March 19, 2020, 7:40pm UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388/2 "2020-03-19T19:40:20Z")

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Since this is a statement, not a question, I guess that fixed it.

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**Author:** ![davepsinbox\_157004](https://avatars.discourse-cdn.com/v4/letter/d/73ab20/32.png) [@davepsinbox\_157004](https://community.cartalk.com/u/davepsinbox_157004)\
**Post date:** [March 20, 2020, 3:09am UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388/3 "2020-03-20T03:09:29Z")

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Could be a failing Body Control Module.

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**Author:** ![Nevada\_545](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/nevada_545/32/41232_2.png) [@Nevada\_545](https://community.cartalk.com/u/Nevada_545)\
**Post date:** [March 20, 2020, 3:39am UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388/4 "2020-03-20T03:39:14Z")

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This week Lexus released a Multimedia software update for 2018-2019 vehicles to correct numerous glitches. At this time there is no software update for your multimedia system. These problems usually don’t occur often enough to become a nuisance.

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**Author:** ![old\_mopar\_guy](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@old\_mopar\_guy](https://community.cartalk.com/u/old_mopar_guy)\
**Post date:** [March 20, 2020, 2:40pm UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388/5 "2020-03-20T14:40:47Z")

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This is an issue that is best dealt with by Lexus dealer.

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**Author:** ![kurtwm1](https://avatars.discourse-cdn.com/v4/letter/k/13edae/32.png) [@kurtwm1](https://community.cartalk.com/u/kurtwm1)\
**Post date:** [March 21, 2020, 12:39am UTC](https://community.cartalk.com/t/2017-lexus-rx-330-infotainment-glitches/161388/6 "2020-03-21T00:39:32Z")

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The following link describes problems just like yours, but is for 2014-2016 Lexus. Maybe you find a dealer that is willing to help since a software reset doesn’t cost anything but labor time.

> **[What to Do If Your Lexus Infotainment System Crashed](https://www.consumerreports.org/lexus/what-to-do-if-your-lexus-infotainment-system-crashed/)**
>
> A Lexus over-the-air software update crashed infotainment systems in many of its cars. Here's what you need to do to get it fixed.