# 2017 Chrysler Pacifica rear backup camera unavailable **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** chrysler, pacifica\ **Created:** [August 25, 2021, 5:29pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-rear-backup-camera-unavailable/178935 "2021-08-25T17:29:16Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Johngalt](https://avatars.discourse-cdn.com/v4/letter/j/a587f6/32.png) [@Johngalt](https://community.cartalk.com/u/Johngalt)\ **Post date:** [August 25, 2021, 5:29pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-rear-backup-camera-unavailable/178935/1 "2021-08-25T17:29:16Z")
2017 Chrysler Pacifica. rear back up camera stating that it’s unavailable. usually i get a blue screen or a pink screen. Sometimes it’s just the lines flashing. ---
**Author:** ![weekend-warrior](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/weekend-warrior/32/26122_2.png) [@weekend-warrior](https://community.cartalk.com/u/weekend-warrior)\ **Post date:** [August 25, 2021, 5:36pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-rear-backup-camera-unavailable/178935/2 "2021-08-25T17:36:31Z")
I found this from someone with the same problem… I just went to the uconnect website, entered my VIN and followed the instructions on the Chrysler website. URL below. You will need a USB thumb drive. The issue has not happened again. [https://www.driveuconnect.com/support/software-update.html](https://www.youtube.com/redirect?event=comments&redir_token=QUFFLUhqbkRwWUJjeWFod0xLdkpMZS1GejZDN3dMYkZld3xBQ3Jtc0tsMjlSakUzQXhMckxzV3Y2RDhpZ0ltN2VUaU1VdS1lUzlOQlFNWEpweVFnS2IyY3lqeWZkVG9mcUlLLXEyLXY1SVNmbGVRTHdLU0xzZ0VBa0dWMUJyWWlxZzZRNFRKSlJxeVRQd3Fxb2FhZm4xUnA3QQ&q=https%3A%2F%2Fwww.driveuconnect.com%2Fsupport%2Fsoftware-update.html&stzid=Ugz-3OVQ9KoGbTvONfJ4AaABAg.92_p522i4AY92_tI4AIMe2) ---
**Author:** ![George\_San\_Jose1](https://avatars.discourse-cdn.com/v4/letter/g/e5b9ba/32.png) [@George\_San\_Jose1](https://community.cartalk.com/u/George_San_Jose1)\ **Post date:** [August 25, 2021, 10:48pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-rear-backup-camera-unavailable/178935/3 "2021-08-25T22:48:14Z")
Either the camera is broken, or the car’s computer connection to it is. In any event, Atlas must be shrugging.