# 2017 Chrysler Pacifica- Back up camera is not always working

**URL:** <https://community.cartalk.com/t/2017-chrysler-pacifica-back-up-camera-is-not-always-working/176236>\
**Category:** Maintenance/Repairs\
**Tags:** chrysler\
**Created:** [April 19, 2021, 3:39pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-back-up-camera-is-not-always-working/176236 "2021-04-19T15:39:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wcs50](https://avatars.discourse-cdn.com/v4/letter/w/edb3f5/32.png) [@wcs50](https://community.cartalk.com/u/wcs50)\
**Post date:** [April 19, 2021, 3:39pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-back-up-camera-is-not-always-working/176236/1 "2021-04-19T15:39:53Z")

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back up camera works intermittently. goes from working correctly to dark screen with “back up camera not available” to dark screen with only guide lines shown.  
do I really need to buy a new radio for this problem to be solved?

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**Author:** ![Purebred](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/purebred/32/46796_2.png) [@Purebred](https://community.cartalk.com/u/Purebred)\
**Post date:** [April 19, 2021, 6:06pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-back-up-camera-is-not-always-working/176236/2 "2021-04-19T18:06:51Z")

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I would be more inclined to think the problems is with the camera, possibly intermittent power to the unit.

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**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\
**Post date:** [April 19, 2021, 7:14pm UTC](https://community.cartalk.com/t/2017-chrysler-pacifica-back-up-camera-is-not-always-working/176236/3 "2021-04-19T19:14:31Z")

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> [@wcs50](#):
>
> do I really need to buy a new radio for this problem to be solved?

Did the dealer tell you this? Did some friend tell you this?

Could be a pinched wire. Could be a wonky camera. Could be a bad display unit. Could be something else. In the ignorant wilds of the internet all is possible.

The only way to get the correct answer is a trip to the dealer for a proper diagnosis of the cause of the problem.