# 2014 Cadillac CTS - Cue Screen not so keen **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** cadillac\ **Created:** [May 26, 2020, 5:55pm UTC](https://community.cartalk.com/t/2014-cadillac-cts-cue-screen-not-so-keen/164875 "2020-05-26T17:55:04Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![tachambl](https://avatars.discourse-cdn.com/v4/letter/t/58f4c7/32.png) [@tachambl](https://community.cartalk.com/u/tachambl)\ **Post date:** [May 26, 2020, 5:55pm UTC](https://community.cartalk.com/t/2014-cadillac-cts-cue-screen-not-so-keen/164875/1 "2020-05-26T17:55:05Z")
My wife’s 2014 Cadillac CTS has developed the spider wed CUE screen and it has been reported as a defective part. Cadillac wants $1500.00 to replace even though there have been numerous reports of problem. Don’t think it should be on customer. ---
**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\ **Post date:** [May 26, 2020, 8:40pm UTC](https://community.cartalk.com/t/2014-cadillac-cts-cue-screen-not-so-keen/164875/2 "2020-05-26T20:40:07Z")
Why are you telling us this? What do you think we can do? What help do you want? 6 year old expensive luxury car with a broken part needing an expensive repair…completely normal. ---
**Author:** ![old\_mopar\_guy](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@old\_mopar\_guy](https://community.cartalk.com/u/old_mopar_guy)\ **Post date:** [May 26, 2020, 8:48pm UTC](https://community.cartalk.com/t/2014-cadillac-cts-cue-screen-not-so-keen/164875/3 "2020-05-26T20:48:05Z")
You may not think it should be on the consumer, but since it’s out of warranty, Cadillac is under no obligation to fix it for you for free. ---
**Author:** ![jtsanders](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@jtsanders](https://community.cartalk.com/u/jtsanders)\ **Post date:** [May 26, 2020, 9:31pm UTC](https://community.cartalk.com/t/2014-cadillac-cts-cue-screen-not-so-keen/164875/4 "2020-05-26T21:31:59Z")
Unfortunately, this can’t be a safety issue, and Cadillac will not issue a recall. You might consider a used unit installed by a different shop. The dealer won’t install used parts. Maybe you can find an aftermarket unit to replace this one.