# 2011 Buick Lucerne - Won't start **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** buick\ **Created:** [October 11, 2019, 7:35pm UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524 "2019-10-11T19:35:32Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Eugene30](https://avatars.discourse-cdn.com/v4/letter/e/258eb7/32.png) [@Eugene30](https://community.cartalk.com/u/Eugene30)\ **Post date:** [October 11, 2019, 7:35pm UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524/1 "2019-10-11T19:35:33Z")
2011 Buick Lucerne Intermittantly will not start, no cranking sound, just dead. If it does start the gauges are reading incorrectly, such as fuel tank on E, engine light on etc. At dealership for 5 days running ‘diagnostics’ no solution yet. Any ideas? ---
**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\ **Post date:** [October 12, 2019, 12:35pm UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524/2 "2019-10-12T12:35:18Z")
Yeah, leave it at the dealership until they fix it or tow it to another dealer. You haven’t told us enough info about the car and the problem to make a guess of any value. ---
**Author:** ![Eugene30](https://avatars.discourse-cdn.com/v4/letter/e/258eb7/32.png) [@Eugene30](https://community.cartalk.com/u/Eugene30)\ **Post date:** [October 12, 2019, 5:55pm UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524/3 "2019-10-12T17:55:36Z")
Is there a Buick helpline that the dealership or I can call? ---
**Author:** ![pyrolord314](https://avatars.discourse-cdn.com/v4/letter/p/6a8cbe/32.png) [@pyrolord314](https://community.cartalk.com/u/pyrolord314)\ **Post date:** [October 15, 2019, 3:39pm UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524/4 "2019-10-15T15:39:13Z")
> [@Eugene30](#): > > Is there a Buick helpline that the dealership or I can call? Look in your owners manual, although I’m not sure what help Buick will provide for an 8 year old car long out of warranty ---
**Author:** ![Tester](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/tester/32/15976_2.png) [@Tester](https://community.cartalk.com/u/Tester)\ **Post date:** [October 15, 2019, 5:21pm UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524/5 "2019-10-15T17:21:55Z")
The car may have a bad BCM. > **[5 Common Symptoms of a Failing Body Control Module (BCM) - Module Experts](https://moduleexperts.com/5-common-symptoms-failing-body-control-module-bcm/)** > > If your BCM malfunctions, you will notice a negative effect on the operation of your vehicle. Watch out for these symptoms. Tester ---
**Author:** ![George\_San\_Jose1](https://avatars.discourse-cdn.com/v4/letter/g/e5b9ba/32.png) [@George\_San\_Jose1](https://community.cartalk.com/u/George_San_Jose1)\ **Post date:** [October 16, 2019, 2:14am UTC](https://community.cartalk.com/t/2011-buick-lucerne-wont-start/150524/6 "2019-10-16T02:14:29Z")
Ask your shop to measure the voltages at the starter motor’s two connectors. With the key in “start” both should measure 10.5 volts or more. Probe between the connector and the starter case. Do they?