# 2010 Cadillac SRX -GPS issue

**URL:** <https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372>\
**Category:** Maintenance/Repairs\
**Tags:** cadillac\
**Created:** [August 21, 2018, 1:28pm UTC](https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372 "2018-08-21T13:28:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Debi35](https://avatars.discourse-cdn.com/v4/letter/d/ed8c4c/32.png) [@Debi35](https://community.cartalk.com/u/Debi35)\
**Post date:** [August 21, 2018, 1:28pm UTC](https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372/1 "2018-08-21T13:28:37Z")

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The “GPS” on the nav screen has a red line through it. I called OnStar and they can ping me in the correct location but the nav screen shows me about in another town. OnStar told me its a GM/Cadillac issue. Can anyone help me with this?

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**Author:** ![Mustangman](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/mustangman/32/44130_2.png) [@Mustangman](https://community.cartalk.com/u/Mustangman)\
**Post date:** [August 21, 2018, 1:32pm UTC](https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372/2 "2018-08-21T13:32:51Z")

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> [@Debi35](#):
>
> Can anyone help me with this?

Yes, go to the Cadillac dealer for service. Bring money. Too complicated for even an above average DIY’er.

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**Author:** ![shanonia](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@shanonia](https://community.cartalk.com/u/shanonia)\
**Post date:** [August 21, 2018, 3:07pm UTC](https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372/3 "2018-08-21T15:07:04Z")

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Sometimes removing the fuse and reinstalling it later can clear up problems with electronic devices. There may be some part of the system that draws a little power even when it’s off - maybe that’s the power that needs to be disconnected for a while.

OTOH, some electronics need to have a reprogramming or “flash” done if they have lost power. The dealer is probably the best option in either case - esp. since OnStar told you it’s a GM/Cadillac issue. The Cadillac dealer is probably familiar with the issue, or can quickly get the needed advice.

Did you have any service done just before this happened - like the battery disconnected for a while?

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**Author:** ![BillRussell](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/billrussell/32/3179_2.png) [@BillRussell](https://community.cartalk.com/u/BillRussell)\
**Post date:** [August 21, 2018, 3:07pm UTC](https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372/4 "2018-08-21T15:07:07Z")

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Bring lots of money. Cheaper to just use a $100 Garmin, or a smart phone, and turn off the one in the car.

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**Author:** ![VOLVO-V70](https://avatars.discourse-cdn.com/v4/letter/v/8e8cbc/32.png) [@VOLVO-V70](https://community.cartalk.com/u/VOLVO-V70)\
**Post date:** [August 21, 2018, 3:39pm UTC](https://community.cartalk.com/t/2010-cadillac-srx-gps-issue/123372/5 "2018-08-21T15:39:41Z")

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Just an in vehicle GPS update can cost 200.00 dollars.