# 2002 Ford Explorer temperature dial not turning actuator shaft **URL:** \ **Category:** Maintenance/Repairs\ **Tags:** explorer, ford\ **Created:** [March 19, 2025, 9:29pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542 "2025-03-19T21:29:22Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![gruntsparkles](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@gruntsparkles](https://community.cartalk.com/u/gruntsparkles)\ **Post date:** [March 19, 2025, 9:29pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/1 "2025-03-19T21:29:22Z")
I thought the blend door actuator was bad and so replaced it. But before remounting the new one I powered it up and tested whether the temperature control dial was turning the shaft on the actuator. It does not. Tried it with both old and new actuators. Ran to the junk yard and got a replacement temperature controller. Still doesn’t work. Checked all the climate control related fuses I could think of. Any ideas what I could try next? ---
**Author:** ![pleasedodgevan2](https://avatars.discourse-cdn.com/v4/letter/p/ad7895/32.png) [@pleasedodgevan2](https://community.cartalk.com/u/pleasedodgevan2)\ **Post date:** [March 19, 2025, 9:59pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/2 "2025-03-19T21:59:19Z")
As usual we’re thinking about the BCM. That doesn’t help you much. ---
**Author:** ![gruntsparkles](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@gruntsparkles](https://community.cartalk.com/u/gruntsparkles)\ **Post date:** [March 19, 2025, 10:34pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/3 "2025-03-19T22:34:26Z")
I’m not familiar with the usual thinking here. Could you please explain. ---
**Author:** ![Tester](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/tester/32/15976_2.png) [@Tester](https://community.cartalk.com/u/Tester)\ **Post date:** [March 19, 2025, 10:45pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/4 "2025-03-19T22:45:50Z")
> **[(Solved) Blend door RESET doesn't work! 🤬 Now What?](https://www.diagnosticmechanic.com/case-studies/reset-blend-door-actuator-ford)** > > The HVAC system can be a complex unit full of doors and passages that move warm air and cold air to the vents. In this article, we will look at what it takes to reset the actuators in your Ford and how to fix them when the reset does not work. ... Tester ---
**Author:** ![db4690](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/db4690/32/2583_2.png) [@db4690](https://community.cartalk.com/u/db4690)\ **Post date:** [March 20, 2025, 2:44am UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/5 "2025-03-20T02:44:50Z")
I think you should stop guessing Pay a few bucks and get your hands on the HVAC system wiring diagram for your vehicle ---
**Author:** ![davesmopar](https://sea1.discourse-cdn.com/cartalk/user_avatar/community.cartalk.com/davesmopar/32/41750_2.png) [@davesmopar](https://community.cartalk.com/u/davesmopar)\ **Post date:** [March 20, 2025, 2:02pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/6 "2025-03-20T14:02:09Z")
> [@gruntsparkles](#): > > Checked all the climate control related fuses I could think of. 1st thing is check ALL the fuses, not just the ones you think is related… ---
**Author:** ![gruntsparkles](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@gruntsparkles](https://community.cartalk.com/u/gruntsparkles)\ **Post date:** [March 20, 2025, 6:14pm UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/7 "2025-03-20T18:14:52Z")
I’m a backyard mechanic, which also means I’m a fair weather mechanic. Thanks for all the suggestions. I’ll update if and when I have anything interesting to add. ---
**Author:** ![gruntsparkles](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@gruntsparkles](https://community.cartalk.com/u/gruntsparkles)\ **Post date:** [March 23, 2025, 1:37am UTC](https://community.cartalk.com/t/2002-ford-explorer-temperature-dial-not-turning-actuator-shaft/199542/8 "2025-03-23T01:37:05Z")
Okay. Had to take the actuators apart to figure out what was going on. The old one was missing a couple teeth. The new one (from amazon, my bad) which is supposed to be the same part, doesn’t have the brush/sensor to know where the shaft is rotated, which I guess also meant it just didn’t do anything. Swapped the gears out and it seems to be working as it should. ![PXL_20250323_011722607](https://global.discourse-cdn.com/cartalk/original/3X/7/8/78ab1706292f9b163a822a26dc799f2225248773.jpeg) ![PXL_20250323_005736227](https://global.discourse-cdn.com/cartalk/original/3X/0/2/02ae4502ddb2c36fec4b50aa954522ff8d0adead.jpeg) ![PXL_20250323_012750441](https://global.discourse-cdn.com/cartalk/original/3X/d/2/d2019c717ebd4f2c06a1ded5f9dcfb95ef81fba9.jpeg)