thanks for all your comments and support. I rode tested another car before the subby, and felt that the Subaru had better features and that I wanted one. When I tested it, I noticed I didn't like the seats much, but loved everything else, and felt I could get used to them. I know I loved my 03 outback, the seats were not nearly so hard. So maybe dumbly I thought they would soften up. They do adjust a LOT, but the back of the seat digs into my back, and the seat cushion feels short. I am super bummed, I will call my dealer tomorrow, and just lay this whole thing out and see what they suggest. If I have to get another car, so be it. I want a cushion I can settle into, and not even notice it for hours, because I do sometimes drive for hours and hours. Why the current newer model, the 13, has such HARD seats, I'll never know. Really sucks, though, as it drives like a dream, like a luxury car. I so miss my old 03 car, though.