I have the same problem, and I'll explain why this repair is so expensive. One of the reasons we love our 9-3's is the superior side-impact protection in the 2003-on models. It comes at a price. In order to have all of the internal structure that makes the door so intrusion proof, the window regulator is (instead of a traditional roller mechanism) a rather complicated spool-and-cable (think two pulleys) mechanism. The cable, when it goes off-kilter pops off of the spool which is made of plastic (again, no metal to protrude and injure during a crash) and chews the living heck out of it, and the window, lacking support, slips down inside the door. The regulator kit to replace the now tangled cable and the chewed up spool is about $200. It takes your mechanic about 3 hours to drill out the pop-riveted spools, re-route the cable, and reassemble the door, which at $90-$100/hour for a typical SAAB specialist is another $300. If you paid $750, either your mechanic was new to the issue and was billing you for the time he spent learning how to do the repair, or his hourly shop rate is very high. Your best strategy is to find mechanics who have done this repair before, buy your own kit online to avoid the parts markup, and then choose the mechanic who will quote you the lowest overall labor rate for the repair. Until then, you can do what I've done to put this off, which is to remove the door panel, put the window in place, and rig up some shims to hold up the window until you can both be without the car and are prepared to pay for the repair. Frustrating? Yes. $750 again? Not necessarily.