Roci

Roci

A friend and myself recently went on vacation, and while driving I hit a large pot hole and blew out the front passenger tire. So we called AAA and had the tire changed. The young man who changed the tire used a 4-way lug wrench to remove and tighten the lug nuts. Everything seemed fine, and we went on our way.
The next day we went to a tire store and purchased a new tire. While waiting for the new tire to be mounted, the mechanic called us outside to show that 2 of the lug nuts had been cross threaded and would not come off. He was using a power tool to take off the lugs. End result, he had to break both lug nuts which cost another $70 to replace them.
The mechanic at the tire store said the guy who changed the tire was responsible, and the company who changed the tire said there was no way that it could have been hand tightened that bad and must have been the tire company!
Is it possible to hand tighten a lug nut so poorly that it has to be broken to be removed?