Hard shifts in Pontiac Grand Prix GT

We had the same issue with our '01 Olds Intrigue (HARD shift when hot) which I think uses the same transmission as your Grand Prix: 4T65E. When you say: “shifts hard”, do you mean like the whole car shudders? When our car did that, it felt as if the trans was going to fall out of the car!
The dealer replaced the PCM and it solved the problem.