So I’m curious: What is the real difference between taking a car to the dealer vs. taking it to an independent garage? What is their motivation? What is the upside or downside to sticking with one or the other? These probably seem like obvious questions, but I’m new to car ownership & could use some…

The dealer normally has a higher labor rate due to necessity. A dealer has many, many expenses an independent shop does not. It’s not always a given that the dealer is higher in price even with a higher per hour rate. On average a dealer may stick closer to the flat rate time book than an independen…

Again with the specific and useful advice… OK, if you are not a moderator already, you should be. Thank you.

Thanks Hardly, we’ll find out when they open the engine, I guess. Y’know, if they’re honest… haha… gulp.

It’s not only price. The dealership has more training availible to them. The indie does also but not as much. But with that said it also has alot to do with having a sharp tech. Dealerships do not always insist on using thier parts. One qouted me a price on thier brand and I asked them to qoute aft…

Like the others, mostly cost but I’ve had good and bad luck with both. If it is a possible recall issue though, I’d be inclined to go to the dealer. They have a better knowledge of the particular type of car, have seen it before, have specific training, tools, and support. For a newer car, or com…

sure cappy, here is the backstory: http://community.cartalk.com/posts/list/1041210.page

Thank you Bing, that sounds like very balanced and logical advice.

you don’t HAVE to go to a dealer. but you should find one who specializes in japanese imports. ask friends neighbors co workers for recommendations for a different shops near you.

Dealer vs. garage: what's the dealio?

Maintenance/Repairs

cappy208 May 8, 2008, 3:01am 15

it depends on what you are talking about. it took you several posts and replies to even mention an ‘engine’ problem. you should state the whole story, and some relevant details.

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Dealer vs. garage: what's the dealio?

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