In December 2009, I was contacted by an XM Radio call center representative to inquire about transferring my current annual subscription to Lifetime XM Everything for the cost of $461.19. An annual subscription rate at that time was $142.45. At first it seemed an outrageous price, but the more I thought about it and because we liked the service, it seemed sensible to transfer one of our two subscriptions. Because we traded every three years (at that time), I asked if the Lifetime XM Everything was transferable. The answer was yes, for $75.00. Cool. Otherwise, it would make no sense. In November of 2011, I swapted from a Honda Civic Hybrid to an Acura TSX. Before the trade I called SiriusXM to see if the transfer cost was as I had noted. The answer was yes. After the trade I called and transferred the service to the new car, was charged the $75.00 and reminded them (through much difficulity due to the non-Engish native language barrier of the call center represenative, "Jack", (a woman)), the 90 trial period for the Acura was not necessary due to the Lifetime XM Everything subscription. Since the trade, I've been getting notices to transfer my "trial" subscription to an "annual" subscription or the service would end. I contacted the call center and found somehow the Lifetime XM Everything had been terminated and I indeed only had a 90 day subsciption. After nearly an hour on the phone, they were unable to resolve the issue and opened an incident number to be corrected by 3/20. I asked to speak with a supervisor (English native language please so I can be assured we understand one another) and was told there were none available, so I spoke to whom they connected me to for confirmation that the problem would be resolved by 3/20. The next day I got a SiriusXM email survey to complete and, needless to say, they were slammed! The following day I got a call from a "customer advocate" (Mary, English native language) who promptly told me they never offered Lifetime XM Everything transfers. Thanks to my copious note taking, names, dates, etc., she said she'd review it with her manager and send it up to corporate for resolution. Within a few minutes, I was notified by Mary they would allow "this" transfer, but no more. On my way out of work, I asked my boss if he had XM Radio and he said yes...four subscriptions and three were lifetime for which I found he paid the same price and had transferred a couple of them for $75.00. My question is, have any of you run into a similar problem with SiriusXM.