My daughter took her 2001 Taurus to a Firestone shop when her A/C failed. They diagnosed a failed blend door motor and made the repair. They have now replaced the motor twice and made two other repairs to the blend door system. It has now failed again. Although I suggest taking it to Ford, my daughter wants Firestone to fix it right. She paid only for the first repair. The car does have auto climate control, but she has always used it in manual mode. We had the same problem on our 2000 Sable. Ford fixed that under warranty in 2001 and it has been fine. Any suggestions on what the Firestone mechanics might be missing? Any TSBs anyone know about? I have seen enough on the Internet to know Ford has blend door problems on some models. Is this just a recurring problem on the Taurus? If I'm not asking the right questions, please tell me what questions I should be asking. Thanks.